Restaurant Operations & Guest Experience Lead

Calico Cactus; Saint Augustine (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Calico Cactus in Jacksonville, FL is seeking an experienced Restaurant Manager to oversee daily on-site operations, balancing front-of-house and back-of-house teams to ensure consistent food and beverage quality and a welcoming guest experience.

You will schedule staff, participate in hiring and training, manage inventory and vendor relationships, and drive menu promotions like the Taco Drop while partnering with leadership on cost control and guest satisfaction.

Qualifications

• Strong focus on customer satisfaction and delivering a positive guest experience.
• Experience with hiring, interviewing, onboarding, and developing restaurant team members.
• Excellent communication skills for guest, team, and management interactions.
• Knowledge of Food & Beverage operations, including quality control, safety, and presentation standards.
• Previous experience in restaurant or hospitality management is preferred.
• Ability to lead diverse teams, resolve conflicts, and work efficiently in a fast-paced environment.
• Strong organizational and time-management skills, with attention to scheduling and inventory.
• Availability to work flexible hours, including mornings, weekends, and holidays.

Responsibilities

• Oversee daily operations at Calico Cactus’s on-site location in Jacksonville, FL.
• Supervise front-of-house and back-of-house teams to ensure consistent food and beverage quality.
• Maintain a clean, safe, and inviting environment for guests.
• Monitor service standards and support staff during busy periods.
• Schedule staff, assist with hiring and training, and manage inventory and vendor relationships.
• Support menu promotions such as new Taco Drops and operational promotions.
• Collaborate with leadership on cost controls and initiatives to enhance guest experiences.

Skills

Customer service

Hiring

Communication

F&B knowledge

Restaurant management

People leadership

Scheduling & inventory

Flexible hours

Job description

Calico Cactus in Jacksonville, FL is seeking an experienced Restaurant Manager to oversee daily on-site operations, balancing front-of-house and back-of-house teams to ensure consistent food and beverage quality and a welcoming guest experience.

You will schedule staff, participate in hiring and training, manage inventory and vendor relationships, and drive menu promotions like the Taco Drop while partnering with leadership on cost control and guest satisfaction.