Restaurant Manager (Event Manager) - Hornblower - San Francisco / Berkeley

American Queen Voyages; San Francisco (CA); On-site; USD 125,000 - 150,000; Full time

Job summary

Join a dynamic team as an Event Manager, where your leadership will shine in overseeing public and private events in the stunning locations of San Francisco and Berkeley. You will collaborate closely with culinary and service teams to deliver exceptional experiences, ensuring every detail exceeds guest expectations. This role is perfect for someone with a passion for hospitality and a knack for creativity and communication. If you thrive in a fast-paced environment and are ready to make an impact, this opportunity is for you!

Qualifications

• 3 years in hospitality industry with managerial experience.
• Proficient in Microsoft Office and safety standards.

Responsibilities

• Oversee set-up and execution of public and private events.
• Supervise service crew training and ensure guest satisfaction.

Skills

Hospitality Management

Customer Satisfaction

Team Leadership

Microsoft Office

Education

High School Diploma

California Serve Safe Certification

Job description

Salary: $30.00 per hour

City Experiences is seeking an Event Manager for our operation in San Francisco and Berkeley.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

As an Event Manager, you will oversee the set-up and execution of public lunch, brunch and dinner cruises as well private chartered events.

Essential Duties & Responsibilities:

• Work closely with culinary staff, bartenders, and stewards to ensure we exceed expectations of our guests
• Supervise the training of service crew members
• Regularly review and evaluate customer satisfaction through guest interaction and surveys
• Assigns and direct crew members in their work duties
• Introduce and implement new marketing and/or operation policies to crew as required
• Regularly communicates supply needs as well operational and staff concerns to Manager
• This position reports to the Food & Beverage Manager and Director of Guest Services
• Additional job duties assigned

Requirements & Qualifications:

• 3 years working in the hospitality industry
• Minimum 1 year as a Manager/Supervisor in Food & Beverage
• Understands the importance of safety in the workplace and adheres to all mandated standards
• Proficient in Microsoft Office
• Have or be able to acquire a valid California Serve Safe certification as well as a TWIC and MMC

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Companyis proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.