Restaurant Manager – DEN 8574 Phoenix – W Latham (Phoenix, AZ)

WKS Restaurant Group; Phoenix (AZ); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Health Benefits

401K with company match

Generous Bonus Plan

Growth potential

Job summary

Join a rapidly growing company as a vital part of the restaurant team, where you'll play a key role in daily operations and guest satisfaction. This position offers an exciting opportunity to support the General Manager in developing operational plans that drive business growth and enhance the dining experience. With a focus on leadership and customer service, you will help create a positive work environment while ensuring compliance with standards and regulations. If you are passionate about hospitality and eager to make a difference, this role is perfect for you!

Qualifications

• Strong leadership skills and flexibility are essential.
• Ability to analyze staffing needs and develop training programs.

Responsibilities

• Support daily operations and increase sales while ensuring guest satisfaction.
• Maintain inventory levels and ensure compliance with laws and regulations.

Skills

Leadership Skills

Customer Service

Flexibility

Operational Execution

Job description

Pay Range: $16.00 – $26.00

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

Earn up to $55,000 per year (depending on location and experience)

Very Obtainable and Generous Bonus Plan

Full range of Health Benefits

Amazing 401K with company match (after one year)

Awesome growth potential with an amazing company that is growing!

We help good people learn to lead, serve and make a difference.

OVERVIEW OF POSITION

This position with General Manager's guidance is responsible for supporting all elements of day-to-day operations, including increasing sales, meeting profit objectives, execution of new programs, and ensuring guest satisfaction. Other duties may be assigned.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• In conjunction with the General Manager, supports the development of restaurant operating plans that achieve business growth (sales and profit) and guest satisfaction.
• Works closely with General Manager to plan schedules, analyze unit's staffing needs, and ensure appropriate development and training is provided to all employees.
• Exercises discretion in addressing changing demands of the business.
• Ensures that all menu items are prepared and served in accordance with Brand Standards.
• Supports General Manager in maintaining proper inventory levels for both food and nonfood items in accordance with company guidelines using correct ordering procedures and efficient usage.
• Ensures guest satisfaction through directing operational execution of proper service in a clean and pleasant environment. Makes changes to the operation as necessary to ensure guest satisfaction.
• Responsible for compliance with all applicable local, state, and federal laws and regulations in our restaurants.
• Ensures that proper management procedures and practices for the facility and equipment are adhered to through preventive maintenance, energy conservation, repairs, security measures, and that safety and sanitation requirements are met.
• Embodies, promotes, and teaches Company values and policies at all times in all aspects of restaurant operations, with a strong focus on Safety.
• With guidance of General Manager, responsible for controllable expenses focusing on labor standards, cash, R & M, food costs, and other operating expenses. Understands financial reports and supports the General Manager in the development and implementation plans for areas needing improvement.
• Maintains awareness of local market trends, competitive stance, and opportunities. Works closely with General Manager to select and implement appropriate local restaurant marketing programs.
• Creates and maintains a positive work environment, ensuring open communications. Communicates employee relations issues to the District Manager and Human Resources.
• Influences supervisors, subordinates, and peers effectively. Manages disagreements and conflicts in an open, constructive, and timely manner.
• Strong leadership skills and a high level of flexibility are required.

HOSPITALITY & GUEST SERVICE SKILLS

All employees are expected to provide customer service that is extra ordinary and exceeds the expectations of our guests. Employees are required to follow established policies and guidelines that go beyond simply smiling, greeting, and being nice to guests. Going above and beyond encompasses attitudes, respect, and flexibility. Employees are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace.