Restaurant Manager

Raising Cane's; Worcester (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Company-provided Life and Disability保险

Hospital Indemnity

401(k) with Employer Match

Access to financial advisors

Tuition Reimbursement

Crewmember Assistance Program

Pet Insurance

Weekly Pay

Competitive pay + monthly bonus

Paid Time Off & Sick time

8 paid Holidays a year

Casual Work Attire

Job summary

Raising Cane’s in Worcester, MA is seeking a Restaurant Manager to support daily operations and uphold our One Love culture in a fast-paced setting. The role involves shift management, opening/closing duties, and leading crewmembers to deliver exceptional guest experiences.

The position requires strong organizational skills, 1+ years of management experience in a restaurant or retail setting, and a commitment to policy adherence. Full-time; competitive benefits.

Qualifications

• Detail-oriented, organized and able to manage multiple priorities.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Experience managing staffing, scheduling, and costs.
• Proficiency with technology systems including MS Office.

Responsibilities

• Ensures operations meet Raising Cane’s standards in all restaurant zones during a shift.
• Acts as manager on duty and opens and closes the restaurant.
• Manages cash handling and ensures accountability.
• Enforces company policies and safety standards.
• Directs crewmembers during a shift and delivers customer service.
• Uses logs and tools to document results and take corrective action.

Skills

Detail-oriented

Communication skills

Leadership

Multitasking

Staffing & scheduling

Cash handling

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Initial hiring pay range (based on location, experience, etc.): $20-$24/hour

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Benefits offered for all Full-time Restaurant Managers:

• Company-provided Life and Disability insurance


• Hospital Indemnity, Accident and Critical Illness


• 401(k) With Employer Match (age 21 & older)


• Access to financial advisors for budget and retirement planning


• Tuition Reimbursement


• Crewmember Assistance Program


• Pet Insurance

Perks & Rewards for Restaurant Managers:

• Weekly Pay!*


• Competitive pay + monthly bonus


• Paid Time Off & Sick time


• 8 paid Holidays a year**


• Early closure for company events


• Casual Work Attire


• *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.


• **Some locations may vary

Job Description

Your Role at Raising Cane’s:

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities:

• Purpose of the position:
  
  
  • Ensures operations meet Raising Cane’s standards in all restaurant zones during a shift
  
  
  • Acts as manager on duty and opens and closes the restaurant
  
  
  • Manages cash handling and ensures accountability
  
  


• General to the role:
  
  
  • Enforces Raising Cane’s policies and standards
  
  
  • Executes shift management meeting Raising Cane’s operations and safety standards
  
  
  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  
  
  • Directs crewmembers during a shift
  
  
  • Provides exemplary customer service
  
  
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  
  
  • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
  
  
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order
  
  
  • Completes other duties as assigned
  
  

Qualifications

Requirements for Success:

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing


• Self-driven, flexible, and highly energetic with strong written and verbal communication skills


• Able to work effectively and efficiently both independently and collaboratively


• Able to recognize problems, set goals, execute and convert plans into action to solve problems


• Knowledge and skills in staffing, scheduling, people and cost management


• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly


• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training


• Must complete all required Raising Cane’s company training programs


• 1+ years of restaurant or retail management experience


• Must be 18 years of age or older


• High school diploma or equivalent preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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