Restaurant Manager

Askar Brands; Windsor Locks (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Dunkin' Donuts in Windsor Locks, CT is seeking a Restaurant Manager to oversee daily operations, motivate the team, and uphold brand standards across service and quality. You will drive guest satisfaction, sales, and profitability while fostering a welcoming atmosphere for guests and crew.

The role emphasizes leadership, training, scheduling, inventory, and strict adherence to safety and regulatory requirements. A college degree and strong English skills are preferred.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.
• College Degree preferred.

Responsibilities

• Lead day-to-day operation while maintaining Dunkin' brand standards.
• Deliver exceptional guest experiences and foster a guest-first culture.
• Ensure food quality, safety, cleanliness, and sanitation standards.
• Execute company recipes, procedures, and operational systems.
• Implement new product launches, promotions, and team training.
• Monitor guest feedback and develop action plans to improve satisfaction.
• Communicate goals, priorities, and performance expectations to the team.
• Maintain compliance with all policies and applicable laws.

Skills

Leadership

Guest service

Team development

Communication

Financial management

Education

College degree preferred

Job description

Responsibilities Include

We're looking for an energetic, results-driven Restaurant Manager to oversee the daily operations of our Dunkin' restaurant. In this leadership role, you'll inspire your team, maintain high operational standards, drive sales and profitability, and create a welcoming environment for both guests and employees.

If you're passionate about customer service, team development, and restaurant operations, we'd love to hear from you.

Restaurant Operations

• Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards.
• Deliver exceptional guest experiences and foster a guest-first culture.
• Ensure food quality, safety, cleanliness, and sanitation standards are consistently met.
• Execute company recipes, procedures, and operational systems.
• Implement new product launches, promotions, and team training.
• Monitor guest feedback and develop action plans to improve satisfaction.
• Communicate restaurant goals, priorities, and performance expectations to the team.
• Maintain compliance with all company policies and applicable federal, state, and local laws.

Team Leadership

• Recruit, hire, onboard, train, and develop restaurant team members.
• Lead by example and provide positive, hands-on leadership.
• Coach and mentor employees to improve performance and achieve operational goals.
• Conduct performance reviews and provide ongoing feedback.
• Lead team meetings and recognize outstanding performance.

Financial & Administrative Responsibilities

• Manage labor costs through effective scheduling
• Complete inventory counts and place food and supply orders.
• Control food, labor, and operating costs to maximize profitability.
• Manage cash handling procedures and maintain accurate cash controls.
• Help achieve sales, profit, and budget goals established by the franchise owner.
• Complete required operational reports and self-assessment

Education/Experience

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• College Degree preferred

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.