Restaurant Manager

del-taco; Upland (CA); On-site; USD 83,200 - 91,200; Full time

Job summary

Del Taco is seeking a Restaurant Manager in Upland, CA to enhance profitability and ensure brand integrity. The role encompasses staffing, training, maintaining standards, and achieving sales objectives.

Ideal candidates should have 3-5 years of experience in the QSR industry, possess strong leadership and communication skills, and be ServSafe Certified. This position offers a dynamic work environment and requires the ability to motivate a diverse team.

Qualifications

• 3-5 years experience in QSR industry or full service concept.
• Fluent in English; Spanish is a plus.
• Ability to work with minimal supervision under pressure.

Responsibilities

• Fully staff the store with quality people.
• Execute Del Taco standards 100% of the time.
• Achieve or exceed sales plan and build Customer Counts.

Skills

Leadership

Communication

Organizational skills

Problem solving

Customer service

Education

High School diploma or equivalent

ServSafe Certified

Job description

Position Summary

Reporting to the District Manager, the Restaurant Manager is responsible for protecting and delivering the Del Taco Brand, to grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way.

Essential Job Functions

• Fully staff the store with quality people.
• Recruiting, hiring, and retaining all restaurant employees.
• Ensuring the entire team is certified according to the current training process at all times.
• Creating a service oriented culture.
• Promoting an environment of fun and teamwork.
• Evaluating performance and recommending salary increases.
• Recommending, approving, and administering disciplinary action, suspension, and/or termination.
• Developing and growing team members and future managers

Deliver the Brand to everyone the Del Taco Way by:

• Executing Del Taco standards and using our processes and systems 100% of the time.
• Maintaining the facility and customer areas.
• Maintaining all equipment to operational and safety standards.
• Delivering only quality products to Del Taco standards every time.
• Adhering to cleaning schedules and standards.
• Ensuring employees are in proper uniform.
• Ensuring a consistent service experience.
• Ensuring POP and signage is present and in the approved location.

Achieve or exceed sales plan and build Customer Counts and Loyalty by:

• Identifying and communicating sales goals (daily, weekly, year over year).
• Ensuring the right people are in the right places according to projected / actual sales.
• Increasing customer count and check average, and maximizing capacity and customer value.
• Identifying and executing Local Store Marketing opportunities to attract new customers.
• Staying aware of local events; Understanding the store’s current trade area and competition.
• Executing speed (speed with a smile) and service standards.

Flawlessly executing marketing promotions and campaigns Achieve or exceed profitability plan by:

• Maintaining staffing levels to actual sales.
• Complying with labor laws.
• Accurately ordering and managing inventory to reduce waste and prevent theft.
• Ensuring cash handling procedures and standards are in place and followed.
• Performing cash audits and addressing identified issues.
• Executing safety and health standards.
• Minimizing R&M / Supplies and Services costs by managing service vendors efficiently.
• Achieving and communicating controllable cost target.
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs, or technical developments).

KNOWLEDGE, SKILLS & EXPERIENCE

• High School diploma or equivalent.
• 3 - 5 years experience in QSR industry / full service concept.
• ServSafe Certified.
• Fluent in English; Spanish is plus.
• Excellent communication and interpersonal skills; great telephone manner.
• Excellent organizational skills; detail oriented; accurate.
• Excellent analytical, problem solving, and math skills.
• Ability to work with minimal supervision, under pressure.
• Proven ability to lead and motivate a diverse team, and promote learning, development and career growth.

PHYSICAL REQUIREMENTS/ENVIRONMENT / WORKING CONDITIONS

• Office and Restaurant environment. Extended periods of standing, sitting, typing and looking at a computer screen. May also require some reaching, bending, and lifting.
• Ability to drive/travel to restaurant locations within assigned area including some overnight travel.
• Valid Driver’s License and Proof of Vehicle Insurance is required.

Pay Range: $83,200 - $91,200