Restaurant Manager

P.F. Chang's; Raleigh (NC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401(K)

Paid time off

Quarterly bonuses

Management training program

Employee discounts

Lucky Cat Fund support

Job summary

P.F. Chang's in Raleigh, NC is seeking a salaried Restaurant Manager to lead front‑of‑house and back‑of‑house operations, develop an engaged team, and deliver a guest‑led Pan‑Asian dining experience.

You’ll drive guest service and restaurant performance while supporting staff development in a high‑volume setting. Anchored by our PRIDE values—Passion, Respect, Innovation, Discipline, and Excellence—you will uphold standards, manage costs, and mentor the team while partnering with local marketing

Qualifications

• 1–3 years of progressive restaurant leadership experience.
• High school diploma or equivalent (hospitality/business coursework a plus).
• Maintain all required food safety, alcohol service, and company certifications.
• Valid driver’s license and ability to travel for local coverage.
• Strong culinary/beverage standards, labor management, and cost controls.

Responsibilities

• Recruit, onboard, train, coach, and develop Team Members while building leadership bench.
• Champion food and beverage quality, preparation, presentation, and service standards.
• Deliver memorable hospitality through coaching service, menu knowledge, and Guest recovery.
• Maintain a safe, clean, guest-ready environment with sanitation checks and facility upkeep.
• Drive sales, manage labor and food costs, and participate in inventory and ordering.
• Support local marketing, community outreach, and charitable initiatives.

Skills

Restaurant leadership

FOH/BOH operations

Team coaching

Cost controls

POS technology

Education

High school diploma

Tools

POS systems

Job description

P.F. Chang's Pay Range (based on experience): $65,000.00 - $75,000.00 / year

Hiring immediately for our salaried full-time Restaurant Manager.

Benefits We Offer

• Comprehensive Benefits: Medical, dental, vision, 401(K), and paid time off.
• Competitive Pay & Performance Incentives: Quarterly bonuses based on performance.
• Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
• Referral Program: Earn a $250 referral bonus for Team Member positions and $500 for restaurant management positions through our employee referral program (for locations other than home location).
• Exclusive Discounts: Access exclusive employee discounts.
• Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.

Job Summary

The Restaurant Manager is a hands‑on leader who brings our heart‑filled, Guest‑led Pan‑Asian dining experience to life. You’ll lead hospitality (front of house) and culinary (back of house) operations, develop an engaged team, and help create memorable moments for Guests while supporting strong restaurant performance.

Anchored by our core PRIDE values—Passion, Respect, Innovation, Discipline, and Excellence—you will bring energy, heart, and purpose to every plate and interaction while demonstrating the discipline to care deeply about the details that define our brand and holding your team to a higher standard every day.

Job Responsibilities

• Right People: Recruit, onboard, train, coach, and develop Team Members; while building leadership bench strength and maintaining an inclusive, respectful, and high‑performing workplace.
• Perfect Food, Perfect Beverage: Champion food and beverage quality, preparation, presentation, and service standards.
• Bespoke Service: Deliver memorable and personalized hospitality by coaching service, menu knowledge, speed of service, and Guest recovery.
• Safety, Sanitation & Cleanliness: Maintain a spotlessly clean, safe, and guest‑ready environment by overseeing daily/periodic sanitation checks, facility upkeep, and preventive equipment maintenance.
• Sales & Profit Growth: Drive sales growth, manage labor and food cost controls, execute assigned Areas of Responsibility (AORs), and participate in inventory and ordering and other restaurant performance goals.
• Community & Charitable Engagement: Support local restaurant marketing, community outreach, and charitable initiatives as a brand ambassador who exemplifies our mission and values.

Job Requirements

• Experience: 1–3 years of progressive restaurant leadership experience managing both FOH and BOH operations in a high‑volume, full‑service restaurant.
• Education & Age: Must be at least 21 years of age with a high school diploma or equivalent (college coursework in hospitality, culinary arts, or business is a plus).
• Certifications: Maintain all required food safety, alcohol service, and company training certifications in accordance with state, local, and company requirements.
• Driver’s License & Travel: Possess a valid driver’s license with the ability to handle operational duties such as shift coverage, bank deposits, catering deliveries, local marketing, and business travel.
• Core Competencies: Strong proficiency in culinary/beverage standards, labor management, cost controls, POS technology, problem‑solving, and team coaching.

Working Conditions

• Schedule Flexibility: Requires flexible availability to work FOH and BOH shifts across days, evenings, weekends, and holidays to support business needs.
• Work Environment: Maintain regular, reliable attendance and work collaboratively in a fast‑paced environment.
• Physical Requirements: Ability to stand and walk for extended periods, lift and transport up to 50 pounds, and work in varying conditions (kitchen, cooler, freezer, outdoor).
• Travel: May require travel up to 20% of the time for training, business meetings, or potential multi‑location support (on occasion).
• Essential Functions: Perform all essential job functions with or without reasonable accommodation.

Keywords

Manager, Restaurant Operations Manager, Hospitality Manager, Kitchen Manager, Culinary Manager, Sous Chef, Senior Sous Chef, Food Service Manager, Dining Manager, FOH Manager, BOH Manager.

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart‑filled, guest‑led Pan‑Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.