Restaurant Manager

Upward Projects; Raleigh (NC); Híbrido; USD 52.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal benefit

Medical/Dental/Vision benefits

Mental wellness program

Fitness discount

Telehealth services

401K with match

Paid time off

Company holidays off

Life & disability coverage

Parental leave

Descripción de la vacante

Upward Projects in Raleigh, NC is seeking a Restaurant Manager to lead daily operations, deliver memorable guest experiences, and drive service excellence across front-of-house teams. You will manage scheduling, inventory, vendor relations, and budget adherence while upholding brand standards.

Ideal candidates have 1 year of full-service restaurant management or 3–5 years in a supervisory role, plus ServSafe and Responsible Alcohol Service certifications.

Formación

• 1 year of full-service restaurant manager experience or 3–5 years in a lead/supervisory role.
• Combined work experience and education will be considered in decisions.
• ServSafe and Responsible Alcohol Service certifications are required.
• Bachelor’s or Associate degree in Hospitality, Management, or Business preferred.

Responsabilidades

• Lead daily operations to deliver memorable guest experiences.
• Direct staff scheduling, training, and development to uphold standards.
• Oversee inventory, budgets, and vendor relationships to meet budgets.

Conocimientos

People leadership

Staff training

Budget management

Operations

Guest service

Vendor management

Educación

Bachelor’s or Associate degree in Hospitality/Management

Descripción del empleo

Description

WHO WE ARE

We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we’re headed to the moon with a simple mission — to make people feel good. While no one on the team is quite like the other, it’s our common values that keep us united.

• Be Authentic and Humble
• Act with Integrity
• Bring Good Energy
• Achieve as a Team
• Get Extraordinary Results
• Inspire with Hospitality

ABOUT THE RESTAURANT MANAGER ROLE

The primary responsibilities of the Restaurant Manager are to create sincere and genuine connections with team members, guests, vendors, and members of the community. This position is responsible for directing, planning, implementing, and monitoring the functions of staff members to deliver positive memorable experiences, produce quality work, and efficiently use the company’s resources to meet or exceed budgeted sales and profits.

TO BE SUCCESSFUL YOU MUST

• Manage beverage ordering, pars, promotions, and cost control (COGs).
• Conduct Bar Walks to audit wash lines, builds, and jigger use.
• Maintain FOH inventory accuracy and support beverage P&L management.
• Perform regular Facilities Walks and audits to uphold cleanliness, maintenance, and decor standards.
• Oversee maintenance requests, invoicing, and vendor management through Service Channel.
• Manage vendors for cleaning, linens, pest control, plants, and seasonal needs (heaters, mats, irrigation).
• Maintain all furniture, equipment, umbrellas, heaters, lighting, and music systems.
• Oversee store lighting, music ambiance, and ensure seasonal equipment is in place and functional.
• Lead first aid and safety equipment checks; participate in Safety Committee.
• Ensure execution and upkeep of menus, table talkers, and promotional marketing materials.
• Maintain backstock and condition of glassware, smallwares, and printed materials.
• Manage Preventative Maintenance (PM) and Repairs & Maintenance (R&M) budgets.
• Provide updates and reporting on budget spend, project status, and area of responsibility at manager meetings.
• Support hiring, scheduling, and development of service assistant and host teams.
• Coach and train team members to uphold standards in lighting, music levels, and guest environment even in leadership’s absence.

WHY YOU’LL LOVE BEING A RESTAURANT MANAGER

• Recognition and rewards for your hard work
• Generous meal benefit program
• Access to Medical, Dental and Vision Benefits
• Mental wellness and life event management program
• Fitness discount program
• Telehealth services
• 401K with company match
• Paid time off and earned paid sick time
• Company provided Holidays off
• Company paid life, accidental, and long-term disability benefits.
• Paid Parental Leave up to four weeks when eligible.
• Competitive base compensation and potential annual 20% bonus paid quarterly

Requirements

• The position requires 1 year of full-service restaurant Manager experience or 3-5 years of a lead or supervisory role in a restaurant.
• Combined work experience and education will be considered in decisions.
• Bachelor’s or Associate’s degree in Hospitality, Management, or Business preferred.
• Servsafe and Responsible Alcohol Service Certifications are required