Restaurant Manager

MEXICAN SUGAR, LLC; Plano (TX); Presencial; USD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off (up to 17 days)

401(k) match

Medical, dental and vision insurance

Mental health services

Growth opportunities

Descripción de la vacante

Mexican Sugar in Plano, TX seeks an experienced Service Manager to lead successful shifts and support front-of-house operations. You will prepare the restaurant and team for service, uphold standards and create a luxurious Latin American environment for Team Members and Guests.

The ideal candidate has 2+ years of restaurant management in a high-volume setting, with premium or upscale experience preferred, and strong leadership, communication and problem-solving skills.

Formación

• 2+ years of restaurant management experience in a high-volume, full-service environment.
• Premium, upscale or high-end restaurant experience preferred.
• Proven ability to lead shifts, coach Team Members and uphold hospitality and operational standards.
• Results-driven, trustworthy and team-oriented leadership style.
• Strong communication, organization and problem-solving skills.
• Bilingual English and Spanish skills are a plus.
• Ability to work days, evenings, weekends and holidays as business needs require.
• Must be able to stand for extended periods and lift up to 50 pounds.

Responsabilidades

• Lead successful shifts through thoughtful preparation, clear communication and consistent follow-through.
• Drive sales through memorable Guest experiences and high-energy, service-oriented leadership.
• Monitor labor, staffing and productivity and make adjustments as needed.
• Support scheduling, inventory, ordering and cost-control responsibilities.
• Maintain a safe, organized and polished restaurant.
• Deliver attentive service that remains two steps ahead of our Guests’ needs.
• Maintain a visible presence and conduct regular table visits and restaurant walkthroughs.
• Resolve Guest concerns promptly, professionally and with sound judgment.
• Ensure food and beverages meet our quality, recipe and presentation standards.
• Partner with the Culinary and Bar Teams to deliver seamless service.
• Support special events and activations that bring Mexican Sugar’s Brand DNA to life.
• Assist with hiring, onboarding, training and developing Team Members.
• Ensure the team has the knowledge, tools and resources necessary to succeed.
• Create a positive, accountable culture through consistent coaching, recognition and feedback.
• Foster strong communication and collaboration between the front-of-house and culinary teams.
• Own your designated Area of Responsibility and its operational and financial results.
• Complete assigned scheduling, inventory, training and administrative responsibilities accurately and on time.
• Identify opportunities for improvement and communicate thoughtful solutions.
• Participate in Manager meetings and support other AORs when business needs require.
• Complete opening and closing responsibilities and ensure the restaurant is prepared for service.
• Maintain accountability for service execution, cleanliness and operational readiness.
• Ensure responsible alcohol service and proper food safety, sanitation and workplace safety practices.
• Follow our policies and all applicable legal and regulatory requirements.

Conocimientos

Restaurant management

Leadership

Communication

Bilingual English/Spanish

Staff training

Cost control

Guest service

Scheduling

Problem-solving

Team collaboration

Descripción del empleo

Mexican Sugar - Plano
PLANO, TX 75024, USA

Description

At Mexican Sugar, bold flavor and elegant presentation come together to create refined Pan-Latin dining experiences. Everything we serve is made from scratch using authentic ingredients and traditional cooking methods.

We bring a lavish, authentic Latin American atmosphere to life for our Guests, powered by the talents and contributions of every person on the team. A passion for innovative Latin-inspired cuisine, exquisite small-batch cocktails and premium tequilas is a must.

JOB SUMMARY

We are seeking an experienced Manager to lead successful shifts and support front-of-house operations at Mexican Sugar. As a Service Manager, you will prepare the restaurant and team for service, uphold our standards and create a luxurious Latin American environment for our Team Members and Guests.

COMPENSATION

Salary Range: $60,000–$75,000 per year, plus monthly profit share

BENEFITS: THE GOOD STUFF

• Up to 17 days of Paid Time Off
• 401(k) match
• Medical, dental and vision insurance after 60 days
• Free access to mental health services
• Growth and development opportunities

EXPERIENCE AND QUALIFICATIONS

• 2+ years of restaurant management experience in a high-volume, full-service environment
• Premium, upscale or high-end restaurant experience preferred
• Proven ability to lead shifts, coach Team Members and uphold hospitality and operational standards
• Results-driven, trustworthy and team-oriented leadership style
• Strong communication, organization and problem-solving skills
• Bilingual English and Spanish skills are a plus
• Ability to work days, evenings, weekends and holidays as business needs require
• Must be able to stand for extended periods and lift up to 50 pounds.

KEY RESPONSIBILITIES

BUSINESS DRIVER

• Lead successful shifts through thoughtful preparation, clear communication and consistent follow-through
• Drive sales through memorable Guest experiences and high-energy, service-oriented leadership
• Monitor labor, staffing and productivity and make adjustments as needed
• Support scheduling, inventory, ordering and cost-control responsibilities
• Maintain a safe, organized and polished restaurant

EXPERIENCE CURATOR

• Deliver attentive service that remains two steps ahead of our Guests’ needs
• Maintain a visible presence and conduct regular table visits and restaurant walkthroughs
• Resolve Guest concerns promptly, professionally and with sound judgment
• Ensure food and beverages meet our quality, recipe and presentation standards
• Partner with the Culinary and Bar Teams to deliver seamless service
• Support special events and activations that bring Mexican Sugar’s Brand DNA to life

PEOPLE CHAMPION

• Assist with hiring, onboarding, training and developing Team Members
• Ensure the team has the knowledge, tools and resources necessary to succeed
• Create a positive, accountable culture through consistent coaching, recognition and feedback
• Foster strong communication and collaboration between the front-of-house and culinary teams

AOR OWNER

• Own your designated Area of Responsibility and its operational and financial results
• Complete assigned scheduling, inventory, training and administrative responsibilities accurately and on time
• Identify opportunities for improvement and communicate thoughtful solutions
• Participate in Manager meetings and support other AORs when business needs require

OPERATIONAL LEADER

• Complete opening and closing responsibilities and ensure the restaurant is prepared for service
• Maintain accountability for service execution, cleanliness and operational readiness
• Ensure responsible alcohol service and proper food safety, sanitation and workplace safety practices
• Follow our policies and all applicable legal and regulatory requirements

If you are passionate about developing Team Members, driving sales and delivering memorable Pan-Latin dining experiences, we invite you to apply.

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.