Restaurant Manager

RH (Restoration Hardware); Palo Alto (CA); Presencial; USD 85.000 - 115.000; Jornada completa

Descripción de la vacante

RH Hospitality seeks an Associate Hospitality Leader to drive service and operational excellence within RH Hospitality. You will partner with the Hospitality Leader to execute RH’s vision, lead a high-performing team, and elevate guest experiences in a fast-paced setting.

The ideal candidate has 3+ years of leadership in hospitality, strong financial oversight, and proficiency with Excel and POS systems. This role emphasizes strategic thinking, hands-on leadership, and collaboration across all

Formación

• 3+ years hospitality leadership in high-volume, full-service restaurant or equivalent experience.
• Ability to manage labor, food costs, inventory, and strategic resource planning.
• Experience with computer systems including Microsoft Excel, Inventory management systems, Micros POS and email communication.
• Ability to work autonomously while making strategic decisions and collaborating across leadership levels.
• Must have legal authorization to work in the United States and availability for weekends/holidays.

Responsabilidades

• Lead and develop team members with guidance from the Hospitality Leader and provide training.
• Partner with the Hospitality Leader to shape service strategy, recruiting, onboarding, and building a high-performing team.
• Drive operational excellence and ensure quality and safety standards across hospitality spaces.
• Engage with guests and team members to create seamless experiences.
• Support the Hospitality Leader in driving financial performance through labor and sales management.
• Create strategic team schedules to optimize business and guest experience.
• In the leader's absence, assume full leadership and ensure smooth operations.

Conocimientos

Hospitality leadership

Financial acumen

Strategy & planning

Autonomous decision making

Team development

Herramientas

Microsoft Excel

Inventory Management systems

Micros POS

Email software

Descripción del empleo

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

RH is seeking a passionate and motivated Associate Hospitality Leader to drive service and operational excellence within RH Hospitality. As a member of the Property Leadership Team, you will work in partnership with the Hospitality Leader to execute the RH vision while inspiring and empowering Team Members to create an extraordinary guest experience. The ideal candidate is a thoughtful, driven leader who thrives in a fast-paced environment excels at developing others, and leads with a strategic mindset and a hands-on approach.

YOUR RESPONSIBILITIES

• Lead and develop Team Members in partnership with the Hospitality Leader by providing structured training and in-the-moment guidance to uphold RH's dining room service standards and support their professional growth
• Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high-performing team aligned with RH's vision
• Drive operational excellence by implementing and upholding quality and safety standards across all hospitality spaces, ensuring compliance with regulations and providing feedback when necessary
• Engage with and act as a resource for our guests and Team Members in order to create a seamless experience
• Support the Hospitality Leader with driving RH's financial vision through assessing labor and sales performance reporting and implementing practices which will increase overall revenue
• Create strategic team schedules to optimize our business while also elevating our client experience
• Assume full leadership responsibilities in the absence of the Hospitality Leader, ensuring seamless execution of operations and team alignment

OUR REQUIREMENTS

• 3+ years previous Hospitality Leadership experience in a high volume, full-service restaurant or equivalent combination of education and experience
• Proven ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning
• Expertise in computer systems including Microsoft Excel, Inventory Management systems, Micros Point of Sale or equivalent system, and email communication
• Proven ability to work autonomously while making strategic decisions and collaborating effectively across all levels of leadership
• Candidates must have legal authorization to work in the country in which they are applying at the time of application
• Flexibility to work weekends, holidays, and variable shifts as needed

PHYSICAL REQUIREMENTS

• Frequently moving and lifting items up to 50 lbs using appropriate techniques and equipment
• Work standing and walking for extended periods of time