Restaurant Manager

Dunkin'; Orlando (FL, CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Brewing Brand, a large Dunkin' franchisee in Florida, is seeking a hands-on General Manager to run daily operations and lead a motivated team. You’ll ensure guest satisfaction, uphold Dunkin’ standards and drive profitability in a fast-paced environment.

The role emphasizes predictable schedules, early shifts, and opportunities for advancement. Previous management experience in QSR, restaurant or convenience-store settings is preferred, with a focus on training and team development.

Qualifications

• Previous managerial experience in a restaurant, quick-service restaurant (QSR), or convenience store environment.
• Familiarity with POS systems, scheduling software, and inventory management tools.
• Basic computer skills and financial acumen.
• Fluent in spoken and written English.
• College Degree preferred.

Responsibilities

• Deliver training to restaurant team members.
• Lead team meetings and communicate priorities to staff.
• Ensure brand standards, recipes, and systems are executed.
• Create a guest-focused culture and drive guest satisfaction and feedback action plans.
• Control costs and manage weekly labor schedules to meet demand and standards.
• Oversee inventory, vendor orders, and safe, sanitary operations.

Skills

Leadership

Team management

Customer focus

English proficiency

Education

College Degree preferred

Tools

POS systems

Scheduling software

Inventory management tools

Job description

Brewing Brand is hiring a GENERAL MANAGER to lead within our Dunkin’ network!

Run the Store. Build the Team. Keep Your Life.

This isn’t the typical restaurant grind. Our General Managers enjoy early mornings, consistent schedules, and real work-life balance—with the stability and growth opportunities of a strong Dunkin’ franchise.

Why You’ll Love This Role

• Predictable, early shifts (yes, really)
• Consistent hours—no late nights
• A leadership role with room to grow
• The chance to make a real impact on your team and store performance

The Opportunity

We’re looking for a driven, hands‑on General Manager with experience in QSR, restaurant, or convenience store operations. This role is perfect for a leader who knows how to run a smooth operation, motivate a team, and deliver great guest experiences—without burning out.

As General Manager, you’ll oversee daily restaurant operations while ensuring compliance with Dunkin’ standards, franchise policies, and all applicable laws. You’ll lead from the front, set the tone for the team, and drive results in a fast‑paced environment.

Responsibilities Include:

• Able to perform all responsibilities of restaurant team members.
• Lead team meetings
• Deliver training to restaurant team members.
• Ensure Brand standards, recipes and systems are executed.
• Create and maintain a guest focused culture in the restaurant.
• Review guest feedback results and implement action plans to drive improvement.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Execute new product rollouts including training, marketing and sampling.
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Control costs to help maximize profitability.
• Completion of inventory on a periodic basis as determined by Franchisee.
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Completion of DCP and other vendor orders
• Conduct self‑assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies.
• Engages with Dunkin’ Brands Field Operations team as appropriate.

Management Responsibilities Include:

• Recruit, hire, onboard and develop restaurant team members.
• Plan, monitor, appraise and review employee performance.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.

Education/Experience:

• Previous managerial experience in a restaurant, quick‑service restaurant (QSR), or convenience store environment
• Familiarity with POS systems, scheduling software, and inventory management tools
• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• College Degree preferred

Key Competencies:

• Strong analytical skills and business acumen
• Works well with others in a fun, fast‑paced team environment.
• On time, demonstrates honesty and a positive attitude.
• Willingness to learn and embrace change.
• Ability to train and develop a team.
• Guest focused
• Time Management
• Problem solving
• Motivating others

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion including bending, stooping and reaching.
• Lifting packages (if applicable)
• Wearing a headset (if applicable)
• Working in a small space

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Brewing Brand is one of the largest franchisee owners in FL, owning 100 Dunkin' locations coast to coast across Central Florida and we are continuing to grow!! Come GROW with Us!