Restaurant Manager

P.F. Chang's China Bistro, Inc.; Louisville (KY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid time off

Monthly and annual bonuses

Referral program

Exclusive discounts

Job summary

P.F. Chang's China Bistro, Inc. in Louisville, KY invites applications for multiple front-of-house management roles, including Restaurant Manager, Assistant Manager, Hospitality Manager and FOH Manager.

This position leads front-of-house operations and aligns with our standards and Operating Partner directions. The role requires hands-on leadership, strong communication, mentoring your team, and driving guest satisfaction while ensuring financial performance in a fast-paced, high-volume setting.

Qualifications

• 2+ years of management experience in a fast-paced environment.
• Strong communication skills with the ability to resolve conflicts and provide direction.
• Hands-on leadership and mentoring of hourly team members.
• Experience mentoring and training staff in a high-volume restaurant.

Responsibilities

• Motivate, coach, and mentor your team to deliver excellent service.
• Boost financial performance by building sales and controlling costs.
• Create a positive, family-style work environment that emphasizes hospitality.
• Excel in a culinary-driven setting with attention to cleanliness and high standards.
• Lead hospitality efforts to ensure guest satisfaction and repeat business.

Skills

Leadership

Mentoring

Communication

Job description

P.F. Chang's Pay Range (based on experience): $60,002.80 - $79,994.20 / year This position is non-exempt. The annual rate listed assumes 50 hours per week. P.F. Chang's Pay Range (based on experience): $20.98 - $27.97 / hour

Benefits We Offer:

• Comprehensive Benefits: Medical, dental, vision, 401(K), and paid time off.
• Competitive Pay & Performance Incentives: Monthly and annual bonuses based on performance.
• Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
• Referral Program: Earn a $250 referral bonus for Team Member positions and $500 for restaurant management positions through our employee referral program (for locations other than home location).
• Exclusive Discounts: Access exclusive employee discounts.
• Holidays: Most locations closed on Thanksgiving and Christmas.
• Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.

Hiring immediately for full-time Restaurant Manager or Restaurant Assistant Manager or Restaurant Hospitality Manager or FOH Manager:

Job Summary:

The Restaurant Manager is responsible for managing and executing all front of house functions according to P.F. Chang's established procedures and in accordance with the direction of the Operating Partner. The Restaurant Manager shall become proficient enough to take the lead role in the front of house in the absence of the Operating Partner. They must effectively communicate with all levels of employees and management throughout every shift.

Responsibilities:

• Motivate & Mentor: Lead, coach, and teach your team to be the best they can be
• Boost Financial Performance: Build sales and maximize financial success for your restaurant
• Create an Of Service Culture: Promote a fun and positive family-style work environment
• Drive Genuine Excellence: Excel in a culinary-driven environment with the freshest ingredients, the cleanest kitchen, top of the line equipment, and high operating standards
• Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable service

Job Requirements:

• 2+ years of experience in management
• Experience working in a hands-on, fast paced, high volume environment
• Experience mentoring and training hourly team members
• Strong communication skills with the ability to resolve conflict and provide direction to your teams

Preferences:

• Experience in a casual restaurant, upscale dining restaurant and/or retail
• Involvement/understanding of managing inventory, cost of goods and overall control of financials

Why work for us? Because it's more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

Our Heritage

Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can. The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993. Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

Our purpose is to Celebrate Life. Family. Food. We treat our team members like family, and bring our authentic selves to work every day. We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing. We live to serve others and strive to make our guests’ lives better through joyful hospitality!