Restaurant Manager

Dunkin' | ZSC Enterprises

Kennesaw (GA)

In loco

USD 45.000 - 65.000

Tempo pieno

6 giorni fa

Candidati tra i primi

Generatore di candidature

Trasforma questo annuncio in un colloquio — un curriculum e una lettera di presentazione creati in base a ciò questo datore di lavoro sta cercando.

Supera i filtri ATS

Descrizione del lavoro

Dunkin' is seeking a Restaurant Manager in Kennesaw, GA to lead daily operations and deliver top-tier guest experiences while ensuring brand standards and profitability. You will recruit, train and supervise staff, manage cash, inventory and safety, and drive continuous improvement through coaching and data-driven actions.

The role emphasizes strong leadership, adherence to Dunkin’ standards, and collaboration with field operations to support growth and community engagement.

Competenze

Basic computer skills.
Fluent in spoken and written English or the predominant language in your market.
Basic math and financial management.
Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership.
College Degree preferred.

Mansioni

Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other support staff.
Foster a positive work environment by promoting teamwork, coaching and feedback and resolving conflicts.
Implement training programs to enhance team member skills and performance.
Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values.
Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following brand standards and systems.
Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
Create and maintain a guest focused culture in the restaurant.
Review guest feedback results and implement action plans to drive improvement.
Develop and implement operational strategies to increase efficiency, reduce waste, and enhance overall productivity.
Ensure exceptional customer service by providing a welcoming and friendly atmosphere.
Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues.
Monitor and control food and labor costs, inventory levels, and waste to maximize profitability.
Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships.
Stay updated with industry trends and technology, competitor activities, and customer preferences to identify new business opportunities.
Communicate restaurant priorities, goals and results to restaurant team members
Execute new product roll-outs including training, marketing, and sampling
Completion of DCP and other vendor orders to ensure all products are fully stocked
Conduct self-assessments and corresponding action plans for food safety and brand standards
Ensure restaurant budget is met as determined by Franchisee
Engage with Dunkin’ and Inspire Brands Field Operations team as appropriate

Conoscenze

Leadership

Team management

Communication

Customer service

Time management

Problem solving

Formazione

College Degree preferred

Descrizione del lavoro

Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures, and in compliance with all applicable laws.

Responsibilities Include:

Able to perform all responsibilities of restaurant team members.
Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other support staff.
Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts.
Implement training programs to enhance team member skills and performance.
Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values.
Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following of brand standards and systems.
Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Develop and implement operational strategies to increase efficiency, reduce waste, and enhance overall productivity.
Ensure exceptional customer service by providing a welcoming and friendly atmosphere.
Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues.
Monitor and control food and labor costs, inventory levels, and waste to maximize profitability.
Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships.
Stay updated with industry trends and technology, competitor activities, and customer preferences to identify new business opportunities.
Communicate restaurant priorities, goals and results to restaurant team members
Execute new product roll-outs including training, marketing, and sampling
Completion of DCP and other vendor orders to ensure all products are fully stocked
Conduct self-assessments and corresponding action plans for food safety and brand standards
Ensure restaurant budget is met as determined by Franchisee
Engage with Dunkin’ and Inspire Brands Field Operations team as appropriate

Education/Experience:

Basic computer skills
Fluent in spoken and written English or the predominant language in your market
Basic math and financial management
Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
College Degree preferred.

Key Competencies

Strong analytical skills and business acumen
Works well with others in a fun, fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and embrace change
Ability to train and develop a team including giving positive and constructive feedback
Guest focused
Time Management
Ability to manage conflict
Problem solving
Motivating others