Restaurant Manager

Socket.dev; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition assistance

Discounted hotel stays

Training and development opportunities

Job summary

Concord Hospitality is looking for a dynamic Restaurant Manager to lead the food and beverage team, ensuring exceptional guest experiences while achieving operational and financial goals.

This role involves maintaining standards of quality, consistency, and service excellence. Responsibilities include staff training, performance monitoring, and financial planning.

Join us to inspire greatness in your team and create a fun, engaging work environment where every associate is valued.

Qualifications

• Experience in restaurant management, hospitality, or food and beverage operations.
• Strong leadership, communication, and organizational skills.
• Commitment to guest satisfaction and team development.

Responsibilities

• Deliver friendly, professional service and maintain high standards.
• Ensure meals are served promptly and with proper presentation.
• Train and mentor staff on service sequence and product knowledge.
• Lead daily service briefings and ongoing staff development.
• Monitor restaurant performance with coaching and feedback.
• Collaborate with the Chef on food production and presentation.
• Oversee beverage selection, pricing, and procurement.
• Assist in financial planning and achieving sales goals.
• Execute marketing initiatives and enhance guest experience.
• Maintain labor management and cost controls.

Skills

Leadership skills

Communication skills

Organizational skills

Guest satisfaction focus

Job description

Concord Hospitality is seeking a dynamic Restaurant Manager to lead our food and beverage team, delivering exceptional guest experiences while meeting operational and financial goals. This role ensures quality, consistency, and service excellence in all areas of the restaurant.

Key Responsibilities:

• Deliver friendly, professional service and maintain high standards of food quality, presentation, and guest satisfaction
• Ensure meals are served promptly, with proper portioning, plating, and temperature
• Train, mentor, and develop staff in service sequence, product knowledge, and performance expectations
• Lead daily service briefings and ongoing staff development programs
• Monitor daily restaurant performance and provide coaching, feedback, and evaluations
• Collaborate with the Chef on food production, quality, and presentation
• Oversee selection, pricing, and procurement of beverages, including wine and liquor
• Assist in financial planning, budgeting, and achieving restaurant sales and cost goals
• Execute marketing initiatives, enhance guest experience, and identify revenue opportunities
• Maintain labor management and cost controls in line with financial objectives

Requirements:

• Experience in restaurant management, hospitality, or food and beverage operations
• Strong leadership, communication, and organizational skills
• Commitment to guest satisfaction and team development

Why Concord?

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance
• Discounted stays at Concord managed hotels
• Training, development, and career advancement opportunities

Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. At Concord, we value our associates, support growth, and create a fun, engaging work environment.

Inspire greatness in your team

Encourage and support team members to reach their full potential

Create a work environment that is a Great Place to Work for ALL

Lead with integrity, transparency, respect, and professionalism

Care for your team, and their families

We are Concord!

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a“Great Place to Work for All.”