Restaurant Manager

iCIMS, Inc.; Gilbert (AZ); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

Short/long term disability insurance

Paid time off (vacation & sick)

Health Savings Account (HSA)

401k with company match

Tuition assistance

Next day pay option

Employee Assistance Programs

Job summary

North Italia in Gilbert, AZ is seeking an experienced Restaurant Manager to lead daily operations in a fast-paced, full-service setting. You will oversee scheduling, guest experience, and staff performance to uphold our hospitality standards.

You will report to the General Manager and collaborate with kitchen teams to ensure food quality and service excellence. The role requires long shifts, weekend availability, and a focus on continuous improvement, team development, and safety.

Qualifications

• 2+ years of full-service, high-volume restaurant management experience.
• Demonstrated working understanding of business operations and financials.
• Dependable, reliable, and motivated.
• Able to work ten-hour plus shifts, and stand/sit for extended periods.
• Must be able to work closing shifts, weekends and holidays as needed.
• Able to lift up to 50 pounds; capable of reaching overhead.
• Prior POSitouch, Crunchtime and OpenTable experience is a plus.

Responsibilities

• Manage shifts including scheduling, daily decision making and planning.
• Understand flavors, wines, and guest experience standards.
• Handle on-the-fly requests with poise and create a calm work environment.
• Foster ongoing learning, feedback, and corrective action.
• Work the floor to improve service, assist the team, and improve table turns.
• Collaborate with kitchen to evaluate prep levels and food quality.
• Run the restaurant as if it were your own.

Skills

Restaurant management

Business operations

Reliability

Availability (weekends/holidays)

Customer service

Tools

POS systems (POSitouch Crunchtime OpenTable)

Job description

Location US-AZ-Gilbert

Address 1950 E Williams Field Rd

Postal Code 85295

North Italia

https://www.northitalia.com/

Compensation Range

$65,000 - $72,000 / Year

Overview

Hiring Immediately – Restaurant Manager

North Italia is offering:

• Medical, dental and vision, company-paid group life insurance, short term disability and long-term disability
• Flexibility: Paid time off including vacation and sick time
• Health Savings Account
• 401k plan with company match
• Tuition assistance
• Eligible for up to 50% next day pay (exclusions apply)
• Employee Assistance Programs

Reporting to: This position reports to the General Manager. You will work with a passionate and highly respected team committed to leading and inspiring others to deliver our mission: Great Hospitality. Every Time.

Qualifications

• 2+years of full-service, high-volume restaurant management experience
• Demonstrated working understanding of business operations and financials
• Dependable, reliable, and motivated
• Able to work ten-hour plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time
• Must be able to work closing shifts, weekends, and holidays as needed
• Able to grasp, reach overhead, push, lift, and carry up to 50 pounds
• Prior POSitouch, Crunchtime, and Open Table experience is a plus

A Job Handcrafted Just For You

Since 2002, North Italia has been a favorite neighborhood spot for crave-worthy, from-scratch modern Italian food.

We believe every moment a guest spends with us should be one that is worth savoring. Our restaurants have a contemporary, welcoming vibe that our guests love. From the front of the house to the kitchen, our passion for what we do creates a vibrant energy that always makes you feel at home.

Responsibilities

As theRestaurant Manageryou will:

• Manage shifts which include daily decision making, scheduling, and planning
• Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience
• Manage on-the-fly requests with ease and poise creating a calm and positive work environment
• Foster an environment of continuous learning, open and honest feedback, and corrective action as needed
• Actively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns
• Work directly with the kitchen team to evaluate prep levels and food quality prior to each shift
• Be responsible for running the restaurant as if an owner

You’ll thrive in this position if you are:

• Passionate about creating memorable dining experiences by exceeding guest expectations
• Dedicated to creating a safe environment for the team and guest through highest standards for product quality and restaurant cleanliness
• Committed to driving continuous improvement by coaching, leading, and developing the restaurant team
• Service-oriented in your approach to working in a high-volume environment

About the Company

Who we are:
Established in 2002 under Fox Restaurants Concepts in Scottsdale, AZ, North Italia prides itself on delivering handcrafted Italian food in a modern environment with an in-restaurant experience that prioritizes great hospitality every time. We care about quality and details in everything we do, from the perfect hand-cut pasta ribbon and the freshness of our vegetables, to the team members we hire and the guests we serve.

North Italia joined the portfolio of unique restaurant concepts under The Cheesecake Factory Incorporated in 2019, benefiting from the long-standing history, culture, and passion for excellence that serves more than 40,000 employees in more than 200 full-service, casual dining restaurants throughout the US.

We’re one of Fortune’s 100 Best Companies to Work For® because we care for our staff like family, give back to our communities and work towards a sustainable future.

We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. We offer reasonable accommodations to job applicants with disabilities.