Restaurant Manager

Dunkin' Donuts; Gardner (MA); Presencial; USD 45.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus eligibility

Flexible scheduling

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development

Advancement opportunities

Employee referral bonuses

Recognition programs

Descripción de la vacante

Dunkin' Donuts in Gardner, MA is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality to oversee daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences.

The role emphasizes scheduling, inventory management, and use of systems like CrunchTime or HotSchedules; compensation includes a $45,000–$58,000 salary plus bonus, with health and retirement benefits and opportunities for advancement.

Formación

• 2+ years of leadership experience in QSR, retail, or hospitality
• Strong leadership, coaching, and communication skills
• Experience hiring, training, and developing employees
• Experience with scheduling and inventory management
• Familiarity with CrunchTime or HotSchedules preferred

Responsabilidades

• Lead, coach, and develop a team to deliver exceptional guest service
• Hire, train, and retain team members
• Manage daily restaurant operations and maintain company standards
• Drive sales while managing labor, inventory, and operating costs
• Create employee schedules and monitor staffing needs
• Manage inventory, invoices, and back-office processes
• Maintain a clean, safe, and welcoming environment
• Resolve guest and employee concerns professionally
• Partner with retail and store leadership to ensure smooth operations

Conocimientos

Leadership

Coaching

Communication

Customer service

Team development

Problem-solving

Herramientas

CrunchTime

HotSchedules

Descripción del empleo

Restaurant Manager

Schedule: Full-time, flexible scheduling | Pay: $45,000–$58,000/year + Bonus

Job Summary

We are seeking a Restaurant Manager with 2+ years of leadership experience in Quick Service Restaurant (QSR), retail, or hospitality environments. This role will lead daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences. Experience with scheduling, inventory management, and systems such as CrunchTime or HotSchedules is preferred.

Qualifications - Restaurant Manager

• 2+ years of experience leading teams in restaurant, retail, or hospitality
• Strong leadership, coaching, and communication skills
• Experience hiring, training, and developing employees
• Experience with scheduling and inventory management
• Strong customer service and problem-solving skills
• Ability to manage daily operations in a fast-paced environment
• Experience with CrunchTime, HotSchedules, or similar systems preferred

Responsibilities - Restaurant Manager

• Lead, coach, and develop a team to deliver exceptional guest service
• Hire, train, and retain team members
• Manage daily restaurant operations and maintain company standards
• Drive sales while managing labor, inventory, and operating costs
• Create employee schedules and monitor staffing needs
• Manage inventory, invoices, and back-office processes
• Maintain a clean, safe, and welcoming environment
• Resolve guest and employee concerns professionally
• Partner with retail and store leadership to ensure smooth operations

Benefits & Perks

• $45,000–$58,000 annual salary
• Bonus eligibility
• Flexible scheduling
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Paid training
• Free shift meals
• Tuition assistance
• Leadership development and advancement opportunities
• Employee referral bonuses
• Recognition programs

About the Company

• We are a growing restaurant franchise focused on creating positive experiences for every guest and team member. We believe in strong leadership, excellent hospitality, employee development, and providing opportunities for motivated individuals to grow with the company.