Restaurant Manager

Portillo's; Downers Grove (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Uniform allowance

Free shift meals

Educational benefits

Discounts and perks

Job summary

Portillo's in Downers Grove, IL, is seeking a Restaurant Manager to lead a fast-paced, high-volume team and deliver exceptional guest experiences.

You will oversee shift planning, coaching, scheduling, training, opening and closing duties, while ensuring sanitation and safety; develop staff, control inventory and labor, and drive profitability.

Qualifications

• Minimum 1–3 years of restaurant management in a high-volume setting.
• Proven ability to lead, coach, and drive excellence.
• Strong knowledge of operations, scheduling, sanitation, and safety.
• Excellent communication with team, managers, and guests.

Responsibilities

• Model operational standards and lead shifts to create memorable guest experiences.
• Motivate and manage team members to deliver hospitality at the highest level.
• Coach and develop staff to achieve excellence.
• Foster team engagement through recognition and clear communication.
• Ensure sanitation, food safety, and compliance with regulations.
• Plan shift scheduling, training, opening/closing, and cash handling.
• Make critical decisions around inventory, budget, and labor.

Skills

Leadership

Coaching

Communication

Guest service

Team management

Problem solving

Education

High school diploma or equivalent

Job description

Job Description:Do you relish the opportunity to beef up a team of high performers? Can you bring that extra sizzle to the grill while making lifelong memories for our guests and our team members? At Portillo’s, we’re looking for a Restaurant Manager who’s ready to lead team members to deliver satis-frying food and top-notch customer service. If you’ve got what it takes to ketchup with our fun, fast-paced environment and add that extra pickle to everything you do, we want you to join our family!Our people are the heart of Portillo’s. We pride ourselves on living our core values of Family, Greatness, Energy and Fun while igniting the senses with our unrivaled food and experiences for our Guests and Team Members.Job ResponsibilitiesModel operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.Motivate and manage team members to provide highest level of hospitalityDemonstrate leadership with a focus on coaching and achieving excellenceFoster team engagement through frequent recognition and communication.Ensure compliance with sanitation, food and restaurant safety regulationsTrain Portillo’s team members on operations of the restaurantDeliver exceptional guest experiences, making each visit memorable and fostering connections.Responsible for executing shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handlingPlan for and make critical business decisions around inventory, budget, and laborJob QualificationsMinimum of 1-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting preferredWorking knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and securityMust exhibit an aptitude for leading, coaching, and driving excellence at every levelUnderstanding of P & L and restaurant operationsMust pass required certified sanitation and responsible alcohol vending coursesGreat communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guestsHigh school diploma or equivalentFlexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidaysWhat’s in it for you?Hot dog! The pay range for this role is $55,000 - $60,000. Your actual salary will depend on experience, location, and/or additional skills you bring to the table. This position is also served with:Participation in a discretionary bonus program based on restaurant performance, among other ingredientsMonthly technology reimbursementUniform allowanceFree shift mealsEducational benefitsPerks and discounts - access to hundreds of discounts from movie tickets to gym memberships and moreCounseling and support resources through our Employee Assistance Program (EAP)You’ll also be eligible for a bun-believable benefits package that includes:Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision planPaid time off401(k) with company matchFlexible Spending Accounts – healthcare and dependent careFinancial Security through Voya FinancialBeef Stock – our Employee Stock Purchase Plan*Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insuranceLearn more about our benefits here*Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month periodDISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.