Restaurant Manager

Dunkin' Donuts; City of Rochester (NY); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development and advancement

Employee referral bonuses

Recognition programs

Job summary

Dunkin' Donuts in Rochester, NY is seeking a dynamic Restaurant Manager with 2+ years of leadership in QSR, retail, or hospitality to lead daily operations and develop a high‑performing team. You will drive guest satisfaction, sales, and service standards while ensuring safe, clean, and welcoming conditions.

Responsibilities include hiring, training, coaching, scheduling, inventory management, and collaboration with store leadership to optimize labor, cost control, and back‑office processes in a

Qualifications

• 2+ years of leadership experience in QSR, retail, or hospitality.
• Strong leadership, coaching, and communication skills.
• Experience hiring, training, and developing employees; scheduling and inventory management.
• Familiarity with CrunchTime or HotSchedules preferred.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Manage inventory, invoices, and back-office processes.
• Maintain a clean, safe, and welcoming environment.
• Resolve guest and employee concerns professionally.
• Partner with retail and store leadership to ensure smooth operations.

Skills

Leadership

Coaching

Communication

Hiring & Training

Scheduling & Inventory

Customer Service

Operations Management

CrunchTime/HotSchedules

Tools

CrunchTime

HotSchedules

Job description

Restaurant Manager

Schedule: Full-time, flexible scheduling | Pay: $45,000–$58,000/year + Bonus

Job Summary

We are seeking a Restaurant Manager with 2+ years of leadership experience in Quick Service Restaurant (QSR), retail, or hospitality environments. This role will lead daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences. Experience with scheduling, inventory management, and systems such as CrunchTime or HotSchedules is preferred.

Qualifications - Restaurant Manager

• 2+ years of experience leading teams in restaurant, retail, or hospitality
• Strong leadership, coaching, and communication skills
• Experience hiring, training, and developing employees
• Experience with scheduling and inventory management
• Strong customer service and problem-solving skills
• Ability to manage daily operations in a fast-paced environment
• Experience with CrunchTime, HotSchedules, or similar systems preferred

Responsibilities - Restaurant Manager

• Lead, coach, and develop a team to deliver exceptional guest service
• Hire, train, and retain team members
• Manage daily restaurant operations and maintain company standards
• Drive sales while managing labor, inventory, and operating costs
• Create employee schedules and monitor staffing needs
• Manage inventory, invoices, and back-office processes
• Maintain a clean, safe, and welcoming environment
• Resolve guest and employee concerns professionally
• Partner with retail and store leadership to ensure smooth operations

Benefits & Perks

• $45,000–$58,000 annual salary
• Bonus eligibility
• Flexible scheduling
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Paid training
• Free shift meals
• Tuition assistance
• Leadership development and advancement opportunities
• Employee referral bonuses
• Recognition programs

About the Company

• We are a growing restaurant franchise focused on creating positive experiences for every guest and team member. We believe in strong leadership, excellent hospitality, employee development, and providing opportunities for motivated individuals to grow with the company.