Restaurant Manager

Shake Shack; Chicago (IL); On-site; USD 53,227 - 65,603; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Corporate discounts for travel and wellness

Medical, Dental, and Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre‑Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care Accounts

Development and Growth Opportunities

Job summary

Shake Shack in Chicago, Illinois, is seeking a Restaurant Manager who will oversee daily operations, deliver high guest satisfaction, and train the team for excellence. The ideal candidate will have 2-3 years of restaurant management experience, a strong understanding of operations, and exhibit leadership skills. We offer competitive pay ranging from $53,227.20 to $65,603.20, along with comprehensive benefits including health insurance, a 401k plan, and paid time off.

Qualifications

• 2-3 years of Restaurant Management experience in a high‑volume environment.
• Working knowledge of operations, personnel management, and health codes.
• Must exhibit leadership aptitude and financial understanding.

Responsibilities

• Manage daily restaurant operations for superior service.
• Train team members on Shack operations.
• Motivate team members to provide high hospitality levels.
• Focus on coaching for excellence.
• Implement brand promotion plans in the community.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant Management experience

Knowledge of restaurant operations

Leadership and coaching

Financial management understanding

Food handler certification

Job description

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we’re committed to always doing the right thing. As one of the fastest-growing hospitality brands, we’re all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands‑on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Job Qualifications

• 2-3 years of Restaurant Management experience in a high‑volume, fast‑paced restaurant setting
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Benefits at Shake Shack

• Weekly Pay and Performance bonuses
• Shake Shack Meal Discounts
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Medical, Dental, and Vision Insurance*
• Employer Paid Life and Disability Insurance*
• 401k Plan with Company Match*
• Paid Time Off*
• Paid Parental Leave*
• Access to Employee Assistance Program on Day 1
• Pre‑Tax Commuter and Parking Benefits
• Flexible Spending and Dependent Care Accounts*
• Development and Growth Opportunities

*Eligibility criteria applies

Pay Range - $53,227.20 - $65,603.20

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.