Restaurant Manager

Lebanese Taverna Group; Arlington (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Lebanese Taverna Restaurants in Arlington is seeking an experienced front-of-house manager to lead guest service excellence and oversee daily operations. You will align with the culinary team, manage reservations, schedules, and labor costs while upholding our hospitality standards.

The ideal candidate brings fine dining leadership, a deep knowledge of cuisine and drinks, outstanding communication, and the ability to stay calm under pressure while mentoring staff and delivering memorable guest

Qualifications

• Charisma, humor and hospitality-oriented leadership for a fine dining setting.
• Proven experience in managing and training front-of-house staff.
• Strong knowledge of cuisine, wines and spirits and guest service standards.
• High emotional intelligence and relationship-building skills.
• Ability to adapt style for diverse guests and teams.
• Calm, accurate decision-making under pressure with attention to detail.
• Experience with POS systems and daily operations.

Responsibilities

• Participate in recruitment, hiring and onboarding of new staff.
• Train staff to achieve elevated service standards.
• Create FOH schedules, report payroll and control labor costs.
• Collaborate with culinary team to ensure kitchen-to-table harmony.
• Develop continuing education opportunities for staff with purveyors and farmers.
• Manage reservations online to maximize occupancy and demand.
• Communicate with guests regarding reservations, events, prices and scheduling.
• Maintain inventories of FOH supplies.
• Communicate with owner on varied information.
• Develop efficient policies, SOPs and guest-service standards.
• Oversee beverage program aligning drinks with food offerings.
• Update POS items, stock and pricing based on trends.
• Ensure general dining room upkeep and maintenance.
• Hold pre-shift meetings and motivate the team for upselling and guest satisfaction.
• Organize setup/breakdown for service or events and track attendance.
• Supervise staff before, during and after shifts.
• Strive to exceed guest experience and solicit improvements.
• Engage guests with a welcoming presence during service.

Skills

Charisma

Tenacity

Sense of humor

Fine dining management

Upscale restaurant experience

Cuisine & wine knowledge

Emotional intelligence

Adaptability

Calm under pressure

Communication skills

Passion for excellence

Tools

POS systems

Job description

Lebanese Taverna Restaurants brings the flavors of a Lebanese souk to Arlington. Handmade sweet and savory pastries, deli-style salads and ready-to-cook entrées are offered alongside imported groceries, goods and housewares. It’s a charming go-to for takeaway lunch and dinner, Lebanese specialties and gifts.

Job Description

• Participate in the recruitment, hiring and onboarding of new staff.
• Train and empower staff to achieve our elevated standards of service.
• Create FOH staff schedules, report payroll and control staffing to maintain labor costs.
• Collaborate with our culinary team to ensure harmony from the kitchen to the table.
• Develop continuing education opportunities for staff, working with purveyors and farmers.
• Manage reservations on line to maximize reservations and accommodate business demand.
• Communicate with guests regarding reservations, special events, prices and scheduling.
• Maintain inventories of FOH supplies.
• Engage in ongoing communication of varied and pertinent information with the owner.
• Streamline and enhance operations through the development of efficient policies, operating procedures, and guest-service standards.
• Oversee the beverage program ensuring restaurant standards are upheld and cohesion exists between libations and victuals.
• Update POS systems (items, stock, and pricing) based on inventory and sales trends.
• Complete routine maintenance and general upkeep of the dining room as a whole.
• Prepare and hold a pre-shift meeting with staff communicating positively and effectively what is going well, potential areas of improvement and core focuses for the upcoming shifts (i.e. upselling, teamwork, guest satisfaction, etc.).
• Organize and complete the set up and breakdown of service or special events (including but not limited to creation of floor plan, menus, employee attendance, cash in/out).
• Supervise and guide all employees before, during and after shift.
• Strive to exceed guest experience through observing food and beverage service, suggesting improvements where possible.
• Engage guests by establishing a welcoming presence during service.

Qualifications

• Charisma, tenacity and a fantastic sense of humor
• One year fine dining management
• Two years in an upscale restaurant environment
• A strong knowledge of cuisine, wines and spirits
• High emotional intelligence, able to cultivate trusting relationships with diverse individuals
• Adaptable, capable of shifting styles to fit the needs of an array of people
• Ability to work calmly and effectively under pressure in a detail orientated environment
• POS system experience (please indicate what system(s) and length of time used)
• Impeccable written and oral communication skills
• A passion for excellence

Additional Information

All your information will be kept confidential according to EEO guidelines.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

Job Location