Restaurant Maintenance Technician

Whataburger; Monroe (LA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Bonus program

Company vehicle

Paid holidays

401(k) match

Medical benefits

Disability benefits

Career development

Scholarship program

Tablet provided

Meal discounts

Wireless discounts

Software discounts

Fitness discounts

Awards

Retirement celebration

Job summary

Whataburger is seeking a Restaurant Maintenance Technician to diagnose, repair, and maintain HVAC, refrigeration, and kitchen equipment across its restaurants. This role supports uptime and safety by addressing service requests, emergencies, and preventive maintenance.

The technician will manage work orders, document repairs, and coordinate with leadership, vendors, and external contractors while traveling locally or long distances as required.

Qualifications

• High school diploma or GED required or equivalent work experience.
• Ability to travel locally and long distances for worksites and meetings.
• 1+ year of field experience in HVAC and commercial refrigeration.
• 1+ year of experience repairing commercial kitchen equipment or equivalent education.
• EPA or CFC Certification required.
• Strong knowledge of HVAC, refrigeration, and commercial kitchen equipment systems.
• Basic knowledge of carpentry, plumbing, and intermediate electrical repairs.
• Ability to prioritize reactive service work and meet SLA timelines.
• Demonstrated ability to communicate clearly with leadership.

Responsibilities

• Diagnose, troubleshoot, and repair commercial kitchen equipment, HVAC, refrigeration, and beverage systems.
• Respond to service calls and emergency maintenance needs to restore functionality.
• Complete and document repairs according to work order priorities and SLAs.
• Maintain ownership of the restaurant from curb to curb.
• Perform interior and exterior restaurant repairs including basic carpentry, plumbing, and electrical work.
• Manage work orders, service documentation, and parts inventory using company systems and mobile tech.
• Communicate with restaurant leadership, maintenance team leadership, and vendors on status and next steps.
• Coordinate and supervise third-party vendors when work is outsourced.

Skills

HVAC systems

Refrigeration systems

Commercial kitchen equipment

Carpentry

Plumbing

Electrical work

Troubleshooting

Communication

On-call readiness

Education

High school diploma or GED

EPA or CFC Certification

Job description

As a Restaurant Maintenance Technician, you keep our restaurants running safely and reliably by diagnosing issues, completing repairs, and restoring equipment and facilities to proper operation across HVAC, commercial refrigeration, kitchen systems, and building components. You ensure work orders are completed accurately, efficiently, and on time to support smooth restaurant operations.

You Make a Difference by minimizing downtime and protecting company assets, Serve with Heart by delivering high-quality, safe, and precise workmanship that supports Family Members and contributes to great guest experiences, Win as One by communicating clearly and partnering with Restaurant and MSC Leadership, and Move Forward Boldly by using sound judgment, adapting to new technologies, and maintaining organized inventory to deliver effective solutions.

As a Restaurant Maintenance Technician, you will:

• Work an average of 42 hours per week.
• Diagnose, troubleshoot, and repair commercial kitchen equipment, HVAC, refrigeration, and beverage systems.
• Respond to service calls and emergency maintenance needs to restore equipment and facility functionality.
• Complete and document repairs in accordance with work order priority and Service Level Agreements (SLAs).
• Total ownership of the restaurant from curb to curb.
• Perform interior and exterior restaurant repairs, including basic carpentry, plumbing, and intermediate electrical work.
• Manage work orders, service documentation, and parts inventory using company systems and mobile technology.
• Communicate effectively with restaurant leadership, maintenance team leadership, and vendors on repair status and next steps.
• Coordinate and supervise third-party vendors when work is outsourced for cost, timing, or expertise.
• Maintain a clean, organized company vehicle, tools, and work area.
• Support restaurant operations during after-hours, on-call, or urgent repair situations, as needed.
• Comply with all company policies, safety requirements, and regulatory standards.

The Sauce - Pay & Perks

As a Restaurant Maintenance Technician, you will receive:

• Bonus Program that scales up to 2.5X payout potential based on company results
• Company Vehicle and gas card provided
• Paid Corporate Holidays
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits*
• Short-term and Long-term Disability Benefits*
• Opportunities for Career Development and Growth
• Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
• Tablet and phone provided
• Discounted Meals for You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program

What You Bring to the Table - Required Experience

As a Restaurant Maintenance Technician, you must have:

• High school diploma or GED equivalent (or equivalent work experience).
• Ability to work full-time hours, with on-call rotation once a month, and ability to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations.
• 1+ year of field experience in HVAC and commercial refrigeration.
• 1+ year of experience repairing commercial kitchen equipment or equivalent technical education.
• EPA or CFC Certification.
• Strong working knowledge of HVAC, refrigeration, and commercial kitchen equipment systems.
• Basic knowledge of carpentry, plumbing, and intermediate electrical repairs.
• Ability to prioritize reactive service work, troubleshoot complex issues, and meet SLA timelines.
• Demonstrated ability to communicate clearly with