Restaurant Leadership Manager — Elevate Guest Experience

BJ's Restaurants, Inc.; Charlottesville (VA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Parental leave

Meal discounts

Career growth

Job summary

BJ’s Restaurants, Inc. is seeking a Senior Restaurant Manager to lead a team delivering great food, exceptional hospitality, and memorable guest experiences.

You’ll oversee all restaurant operations during opening, mid-day, and closing shifts, while coaching and developing team members to sustain high performance. As a key member of the leadership team, you’ll participate in hiring, training, and developing talent, ensuring operational excellence and consistent BJ’s Gold Standard service every

Qualifications

• At least one year of full-service dining experience or General Manager-level experience in a fast-casual environment.
• One year leading, coaching and motivating high-performing teams.
• A guest-first mindset with a strong commitment to cleanliness and delivering exceptional experiences.
• Thrives in a fast-paced environment with strong problem-solving skills and decision making.
• Excellent communication skills and a collaborative leadership style.
• Dependable, self-motivated, and strives to achieve results.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• A passion for creating a positive culture where team members and guests can thrive.
• Ability to work a flexible schedule, including nights, weekends, and holidays, with a minimum 50-hour work week consisting of five 10-hour shifts.

Responsibilities

• Lead daily restaurant operations with a focus on execution, efficiency, and team engagement.
• Set the tone for each shift by communicating priorities, coaching teams, and driving accountability.
• Ensure a safe, well-maintained environment for guests and team members by proactively addressing operational needs.
• Uphold company standards, policies, and regulatory requirements with consistency and integrity.
• Support the growth and development of team members through coaching, feedback, recognition, and performance management.
• Champion food safety, sanitation, and quality standards across all areas of the restaurant.
• Ensure every dish and beverage meets BJ’s Gold Standard for quality, consistency, and presentation.
• Monitor daily production and preparation to ensure operational readiness and an exceptional guest experience.
• Coach, train, and inspire team members to deliver outstanding hospitality and memorable guest experiences.
• Build a culture of service excellence by developing talent and reinforcing BJ’s Values and Behaviors.
• Resolve guest concerns with professionalism and care, turning challenges into opportunities to create loyal guests.

Skills

Leadership

Team coaching

Guest service

Communication

Problem-solving

Flexibility

Job description

BJ’s Restaurants, Inc. is seeking a Senior Restaurant Manager to lead a team delivering great food, exceptional hospitality, and memorable guest experiences.

You’ll oversee all restaurant operations during opening, mid-day, and closing shifts, while coaching and developing team members to sustain high performance. As a key member of the leadership team, you’ll participate in hiring, training, and developing talent, ensuring operational excellence and consistent BJ’s Gold Standard service every