Restaurant Host & Guest Experience Lead (SevenRooms)

The Boca Raton; Boca Raton (FL); On-site; USD 36,000 - 39,000; Full time

Job summary

The Boca Raton is seeking a friendly and professional Host/Hostess to create a warm first impression in a high-volume restaurant setting. You will manage reservations, greet guests, escort them to tables, and maintain clear communication with service staff to ensure a seamless dining experience.

The ideal candidate has experience in refined hospitality, strong English communication, and the ability to manage guest flow during peak hours.

Qualifications

• High school diploma or equivalent required.
• Prior experience as a Host/Hostess in a refined or high-volume environment preferred.
• Must obtain and maintain any required licenses or certifications as applicable.
• CPR and/or First Aid certification preferred.

Responsibilities

• Greet guests warmly and escort to tables, presenting menus and ensuring welcome.
• Manage reservations and waitlists using SevenRooms; update notes as needed.
• Answer phone inquiries regarding reservations, hours, menus and events.
• Coordinate seating and communicate status with servers and management.
• Maintain a clean, organized host stand and assist with opening/closing duties.

Skills

Verbal communication

Organization

Guest flow

SevenRooms

Education

High school diploma

Job description

The Boca Raton is seeking a friendly and professional Host/Hostess to create a warm first impression in a high-volume restaurant setting. You will manage reservations, greet guests, escort them to tables, and maintain clear communication with service staff to ensure a seamless dining experience.

The ideal candidate has experience in refined hospitality, strong English communication, and the ability to manage guest flow during peak hours.