Restaurant Host

Saks Fifth Avenue Llc; San Francisco (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Saks Global is seeking a friendly Restaurant Host for Neiman Marcus in San Francisco, joining a luxury retail group renowned for exceptional guest experiences. You welcome guests, manage seating, and support team operations during busy dining periods.

The role requires strong communication, the ability to multitask, and a professional appearance. A flexible schedule including evenings and weekends is expected, with comprehensive benefits provided.

Qualifications

• High School diploma or GED preferred.
• Knowledge of OpenTable platform.
• Excellent oral and written communication skills.
• Ability to work autonomously.
• Motivated and results-driven.
• Ability to interact graciously with the public and handle multiple duties.

Responsibilities

• Greet and seat customers at the host stand or door.
• Monitor server performance to ensure smooth service during dining.
• Handle reservations through OpenTable and answer inquiries.
• Organize reservations to maximize seating and optimize staffing.
• Maintain cleanliness and appearance of menus and menu covers.
• Adhere to established procedures for schedule changes and POS usage.

Skills

Excellent communication

Customer service

Multitasking

Professional demeanor

Education

High School diploma or GED

Tools

OpenTable

Job description

**Job Description:**WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: The Restaurant Host serves Neiman Marcus customers in a warm, accommodating, and professional manner by greeting and seating customers. WHAT YOU WILL DO: • Maintains presence at host stand / door to professionally and graciously greet and seat customers • Monitors server performance to ensure smooth service during the customers’ dining experience • Observes proper telephone etiquette • Handles reservations through OpenTable platform (including VIPs) and any additional inquiries regarding hours of operation, specials, events, etc. • Organizes reservations, maximizes seating during operating hours, and optimizes staffing and customer traffic • Adheres to established accounting procedures for all transactions, including all authorized methods of payment and maintains knowledge of the POS system • Keeps flow of service to standards (e.g., proper seating of customers to each wait station) • Participates in daily pre-shift meetings • Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.) • Maintains cleanliness and presentability of all menus and menu covers • Maintains the highest level of hygiene standards to include, but not limited to: • Clean, pressed uniform jacket and accompanying clothing and shoes • Clean and professionally styled hair and nails, maintained to avoid food contamination risks • Adheres to posted work schedule and follows established procedures for schedule and shift changes WHAT YOU WILL BRING: • High School diploma or GED preferred • Knowledge of OpenTable platform • Excellent oral and written communication skills • Ability to work autonomously • Motivated and results-driven • Ability to interact graciously with the public and handle multiple duties at the same time • Exceptional customer service and problem-solving skills • \"Win together\" mentality • Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays YOUR LIFE AND CAREER AT NEIMAN MARCUS: • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store. **Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact** **[e-mail]****.** Salary Range $20.79 - $25.99\\* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.