A popular restaurant chain in Rockville, Maryland is seeking a General Manager/Operator to oversee daily operations. Responsibilities include excellent customer service, maintaining high food safety standards, team leadership, and handling administrative tasks like cash handling and data entry. The ideal candidate will have strong leadership skills, basic math knowledge, and experience in a fast casual setting. Bilingual candidates and those with food certifications are preferred. A commitment to team development and ownership mentality is essential.
Qualifications
Ability to speak English required.
Experience in high-volume, fast casual dining preferred.
Food Manager certification and local certifications may be necessary.
Responsibilities
Run day-to-day operations for the restaurant.
Provide excellent customer service during the dining experience.
Maintain high food safety standards.
Give direct feedback to the team.
Handle cash and verify orders.
Skills
Strong leadership
Excellent customer service
Ability to handle guest complaints
Team collaboration
Basic math knowledge
Ability to take constructive criticism
Sense of urgency
Ability to connect with others
Tools
Toast
R365
Zenput
Job description
A popular restaurant chain in Rockville, Maryland is seeking a General Manager/Operator to oversee daily operations. Responsibilities include excellent customer service, maintaining high food safety standards, team leadership, and handling administrative tasks like cash handling and data entry. The ideal candidate will have strong leadership skills, basic math knowledge, and experience in a fast casual setting. Bilingual candidates and those with food certifications are preferred. A commitment to team development and ownership mentality is essential.