Restaurant GM: Lead People & Service Excellence

Sonic-Drive-in; Twentynine Palms (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Vacation

401k Plan

Flexible Schedules

Discounted meals

Free soda

Competitive pay

Job summary

Sonic-Drive-in in Twentynine Palms, CA is seeking a Restaurant General Manager to lead the team, set the work environment tone, and drive customer hospitality. The role requires strong leadership, communication, and a track record of people development.

The GM will hire and develop crew, schedule and deploy staff, manage budgets, and ensure food quality and safety standards are met. Franchisee-driven benefits and competitive pay are offered.

Qualifications

• Minimum of two years previous management experience with responsibility for financial results.
• High School Diploma or GED preferred.

Responsibilities

• Finding, hiring, and developing crew members and shift managers.
• Conducting new hire orientation and developing the training plan for each new hire.
• Scheduling and deploying the team correctly.
• Addressing performance issues.
• Managing the restaurant budget and financial plans.
• Demonstrate patience and a positive attitude while delegating tasks and giving instructions.
• Take ownership and responsibility to solve problems.
• Trains and motivates team members. Ensures speed of service standards are maintained throughout shift.
• Prepares food products and maintains quality of product to meet company standards.
• Monitor all service equipment.
• Ensures a clean and safe work environment including parking lot, building exterior, dumpster and sidewalks, and removal of trash within containers to proper dumpster site(s).
• Communicate openly and honestly with Restaurant Management about operational issues and concerns.
• Ensures staff are complying with all policies, procedures, and standards.

Skills

Customer service

Communication

Math skills

Leadership

Multitasking

Safety awareness

Education

High School Diploma or GED

Job description

Job Summary: The Restaurant General Manager is the leader of the team who establishes the tone of the work environment, and the level of customer hospitality. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude.

Benefits:

• Medical, Dental & Vision
• Paid Vacation
• 401k Plan (after meeting eligibility requirements)
• Flexible Schedules
• Discounted meals & free soda
• Competitive pay

Essential Duties:

• Finding, hiring, and developing crew members and shift managers.
• Conducting new hire orientation and developing the training plan for each new hire.
• Responsible for scheduling and deploying the team correctly,
• Addressing performance issues
• Managing the restaurant budget and financial plans.
• Demonstrate patience and a positive attitude while delegating tasks and giving instructions.
• Take ownership and responsibility to solve problems.
• Trains and motivates team members. Ensures speed of service standards are maintained throughout shift.
• Prepares food products and maintains quality of product to meet company standards.
• Monitor all service equipment.
• Ensures a clean and safe work environment including parking lot, building exterior, dumpster and sidewalks, and removal of trash within containers to proper dumpster site(s).
• Communicate openly and honestly with Restaurant Management about operational issues and concerns.
• Ensures food levels are maintained to meet business needs and stocks as needed.
• Builds team morale through recognition and motivation efforts.
• Prepares deposits, providing feedback on schedules, product projections, financials, for store manager’s review/approval.
• Ensures staff are complying with all policies, procedures, and standards.
• Other duties as assigned.

Required Skills/Abilities:

• Friendly attitude, great customer service skills
• Strong verbal, reading and, strong math skills.
• Detail-oriented with the ability to multitask and prioritize.
• Ability to oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied.
• Work effectively and safely in a changing environment
• Capable of making quick and appropriate decisions.

Education/Experience: Minimum of two years previous management experience with responsibility for financial results. High School Diploma or GED preferred.

Physical Requirements/Working Conditions:

• 18 years old or older
• Legal right to work in the United States.
• Able to work flexible hours and a 50-hour workweek that includes nights, weekends and holidays.
• Valid Driver’s license and transportation
• Able to lift 10-50 pounds, reach with arms and hands, stand and walk for long periods.

Disclaimer: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

At Taco Bell, we’ve had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we’ve grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.