Restaurant General Manager, Solara - Signia by Hilton Diplomat Beach Resort

Hilton; Florida; Vor Ort; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Travel perks

Stock purchase

Parental leave

Caregiving support

Crisis concierge

Mental health resources

Paid time off

Health benefits

Retirement plans

Zusammenfassung

Hilton seeks a Restaurant General Manager to lead daily restaurant operations, ensuring exceptional guest experiences and consistent service quality across all touchpoints. The role involves budgeting, team development, and collaboration with Sales/Marketing to drive guest loyalty and profitability.

You will leverage technology to optimize reservations and streamline operations, focusing on health and safety compliance and delivering memorable hospitality at every guest stay.

Qualifikationen

• Experience leading a high-volume restaurant operation.
• Strong focus on guest satisfaction and service quality.
• Proven ability to manage budgets, cost controls, and profitability.

Aufgaben

• Direct all aspects of restaurant management and guest service standards.
• Monitor service quality and guest satisfaction trends; address concerns.
• Coach and mentor team; conduct evaluations and develop talent.
• Partner with Marketing/PR to drive campaigns and grow guest loyalty.
• Utilize technology to improve reservations and operations (e.g., OpenTable).
• Drive revenue through upselling and cross-selling hotel-wide services.
• Ensure compliance with health, safety, sanitation, and alcohol regulations.

Kenntnisse

Restaurant operations

Guest service standards

Leadership

Budgeting

Tools

OpenTable

Jobbeschreibung

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Restaurant General Manager, you're not just directing operations for one of our premier dining outlets – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

The following responsibilities will be your daily focus:

• Lead restaurant operations: Direct all aspects of restaurant management, including guest service standards, product quality, cost controls, profitability, marketing strategies, budgeting, and enforcing policies and procedures


• Create exceptional guest experiences: Monitor service quality, assess guest satisfaction trends, address concerns, and continuously improve guest interactions


• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team


• Collaborate on marketing and sales: Partner with Sales, Marketing, and PR teams to create effective marketing campaigns, manage customer databases, and increase brand visibility and guest loyalty


• Optimize technology and systems: Maximize the use of technology (e.g., OpenTable) to improve operational efficiency, streamline reservations, and enhance the guest experience


• Drive revenue growth: Implement up-selling techniques, develop new menu items, cross-sell hotel-wide services, and use innovative strategies to maximize restaurant profitability


• Ensure regulatory excellence: Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.

About The Team

How We'll Help You Thrive

Benefits

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program


• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future


• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents


• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones


• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care


• Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)


• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most


• Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered


• Financial security for your future - Our retirement plans make it easier to save for what's next


• Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.