Restaurant General Manager — Ops & Team Leader

Pancheros Mexican Grill; Waukee (IA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Pancheros Mexican Grill in Waukee, IA is seeking a restaurant supervisor to lead daily operations and ensure customer satisfaction. You will oversee staffing, training, scheduling, and performance evaluations, while maintaining food safety, sanitation, and portion control standards.

The role focuses on delivering fast, friendly service and managing costs within company policies. Strong English communication is required; on-site work in a fast-paced restaurant environment is expected.

Qualifications

• Experience leading restaurant staff and scheduling.
• Strong English communication and customer service.
• Knowledge of food safety and sanitation standards.

Responsibilities

• Directly supervises restaurant operations to meet standards.
• Hire, train, supervise and evaluate staff; schedule attendance.
• Ensure food safety, sanitation, and portion control.
• Monitor quality of prep, service speed, and customer satisfaction.
• Handle customer complaints and resolve to satisfaction.

Skills

Leadership

Staff supervision

Hiring

Training

Scheduling

Customer service

Communication

Job description

Pancheros Mexican Grill in Waukee, IA is seeking a restaurant supervisor to lead daily operations and ensure customer satisfaction. You will oversee staffing, training, scheduling, and performance evaluations, while maintaining food safety, sanitation, and portion control standards.

The role focuses on delivering fast, friendly service and managing costs within company policies. Strong English communication is required; on-site work in a fast-paced restaurant environment is expected.