Restaurant General Manager - Lead with Fun & Growth

MAD Greens; Huron (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

MAD Greens in California is seeking a General Manager to lead daily operations, uphold our culture, and drive store performance. The GM will hire and train staff, manage schedules, and ensure safety and hospitality standards.

You will coach a high-caliber team, implement The Cookbook standards, oversee BOH/FOH procedures, conduct performance reviews, and foster a Work at Fun culture while delivering guest experiences aligned with our Madness Matters values.

Qualifications

• Minimum two years as a manager within a restaurant operations environment.
• Excellent communication and interpersonal skills.
• Able to perform a variety of duties, often changing from one task to another.

Responsibilities

• Ensure the store is fully staffed with a high caliber team that is a culture fit and able to assist in executing high training standards.
• Working shoulder to shoulder, provide consistent leadership and dedication to manage and lead the staff during business hours.
• Distribute to and train the staff on The Cookbook. Ensure that the Cookbook is being used as it is intended in the restaurant.
• Provides oversight in training BOH procedures with new hourly team members. (Prep, dishwashing, salad dressings classes, safety procedures, positions, opening duties and closing duties)
• Provides oversite in training FOH procedures with new hourly team members. (Line set up, pars, line prep, greeter, build salads, cashier, guest service standards, dressing application, catering procedures, opening and closing duties)
• Responsible for the management of all MAD Greens store employees in recruitment, training, and menu knowledge. Skills development, performance management, and recognition.
• Conduct performance reviews with team members and consistently holds them accountable through performance management.
• Attends business review meetings and holds store meetings to communicate company and area initiatives from business review meetings.
• Responsible for all staff adhering to all MAD Greens safety procedures by creating a safety conscious culture. Communicates safety initiatives in store meetings and follows all safety guidelines specific to the industry.
• Manage appropriate inventory levels in product and plan accurately plan for forecasted sales trends.
• Ensures cash policies and procedures are being followed at all times.
• Cultivates a culture of providing the highest level of hospitality for guests by building and training a highly passionate and dedicated team.
• Cultivate a culture of accountability by role modeling MAD Greens procedures, policies and setting each other up for success!

Skills

Leadership

Customer service

Staff training

Communication

Job description

MAD Greens in California is seeking a General Manager to lead daily operations, uphold our culture, and drive store performance. The GM will hire and train staff, manage schedules, and ensure safety and hospitality standards.

You will coach a high-caliber team, implement The Cookbook standards, oversee BOH/FOH procedures, conduct performance reviews, and foster a Work at Fun culture while delivering guest experiences aligned with our Madness Matters values.