Restaurant General Manager: Lead Teams & Guest Experience

America's Pizza Company, LLC; Knoxville (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

America's Pizza Company, LLC is seeking a Restaurant General Manager to oversee daily restaurant operations, drive sales, manage inventory and labor, and ensure top-tier quality and sanitation standards. You will lead the team, guide performance, and ensure the brand’s goals are met.

The role requires a minimum of two years in a leadership position in hospitality or retail, with strong problem-solving, communication, and organizational skills.

Qualifications

• Leadership experience in restaurant/hospitality/retail with responsibility for financial outcomes and direct reports.
• Strong communication and interpersonal skills, verbal and written.
• Experience using Microsoft Office Suite and basic business analytics.

Responsibilities

• Achieve financial commitments and guest satisfaction goals.
• Motivate associates and maintain high energy to serve guests.
• Ensure quality of food, beverage, and service meets standards.
• Recruit, interview, hire, and appraise associates.
• Develop and implement succession plans for staff.
• Discipline and termination actions when required.
• Oversee cash handling, inventories, and compliance with laws and policies.
• Analyze processes and trends to guide restaurant improvements.

Skills

Leadership

Customer service

Staff development

Financial acumen

Communication

Problem solving

Attention to detail

Microsoft Office

Education

High School Diploma or equivalent

Tools

POS systems

Job description

America's Pizza Company, LLC is seeking a Restaurant General Manager to oversee daily restaurant operations, drive sales, manage inventory and labor, and ensure top-tier quality and sanitation standards. You will lead the team, guide performance, and ensure the brand’s goals are met.

The role requires a minimum of two years in a leadership position in hospitality or retail, with strong problem-solving, communication, and organizational skills.