Restaurant General Manager: Lead Ops, People & Guest Experience

McDonald's; East Los Angeles, CA; On-site; USD 95,280 - 111,955; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Paid vacation

Tuition reimbursement

Medical benefits

Job summary

A global fast-food chain is seeking a General Manager to oversee restaurant operations. You will lead team performance, ensure excellent customer service, and manage inventory and budgets. Ideal candidates possess strong leadership skills, previous management experience, and a commitment to workplace safety. This position offers competitive pay, benefits, and opportunities for advancement.

Qualifications

• Passion for helping and serving others.
• 1+ years’ experience leading and motivating others.
• Commitment to excellence and safety.

Responsibilities

• Manage food production and guest service.
• Lead recruiting, hiring, and onboarding processes.
• Ensure food safety measures meet standards.

Skills

Leadership

Customer service

Communication

Problem-solving

Education

HSD or GED

Job description

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

Perks & Benefits

• Competitive pay from $95280 per year - 111950 / year plus cash incentives
• Employee discounts and free meals
• 15-25 days paid vacation
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan
• Medical, dental, and vision benefits
  
  

And much, much more!

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
• Plan for success: Proactively lead and manage all People processes including but not limited to:
• Recruiting, Hiring and Onboarding
• Staffing
• Performance Management
  
  

Train, coach and motivate

• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence
• Inspire and Empower: Maintain high level of standard for guest and employee safety
• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence
  
  

To Be a Successful General Manager, You’ll Need

• HSD or GED preferred;
• Passion for helping and serving others (customers and fellow team members);
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service;
• A commitment to excellence and safety in the workplace;
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment
  
  

Additional responsibilities include: cash handling, resolving service or order concerns, supervising employees solely for the purposes of shift-specific work, including minor employees, supervising food safety and cleanliness measures, inventory management, interacting with families and children, including at PlayPlace, McTeacher’s Nights, birthday parties, and other events, working with sensitive customer data, driving to

obtain/deliver products for business use, keyholder, responsible for locking and unlocking restaurant doors.

So, what’s your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [e-mail].

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

McDonald’s of California will consider qualified applicants with a criminal history pursuant to Los Angeles Fair Chance Initiative for Hiring, Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.