Restaurant General Manager

Fulenwider Group; York (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Fulenwider Group operates a Taco Bell in York, SC and seeks a Restaurant General Manager to oversee daily operations, guest experience, and compliance with company standards. The role directs product preparation, service quality, inventory, staffing, and safety programs.

The candidate will manage labor costs, scheduling, training, and performance of hourly team members while ensuring Profit & Loss accountability and adherence to all safety policies.

Qualifications

• Dedication to providing exceptional guest service.
• Good communication skills and strong interpersonal abilities.
• Exceptional team-building capability.
• Basic business math and accounting skills; strong analytical/decision-making.
• Basic PC literacy.
• High School Diploma or GED; College or University Degree preferred.
• 1–4 years supervisory experience in a food or retail environment with P&L responsibility.

Responsibilities

• Creates value for shareholders through efficient operations, cost controls, and profit management.
• Maintains the highest level of Quality, Service, Cleanliness and Hospitality by guest interaction during peak hours.
• Takes an active role in guest service and relations, monitors and corrects employee appearance and sales techniques, and participates in marketing efforts.
• Controls day-to-day operations: labor and product costs, orders, inventory, and schedules; follows procedures for receiving, preparing, holding, packing and serving products.
• Maintains high productivity through recruiting, training and motivation of hourly employees.
• Runs routine preventative maintenance; checks, adjusts and repairs restaurant equipment, building and grounds.
• Prepares and submits required reports using projection, cash control, and security techniques.
• Recruits, interviews, hires, disciplines, and terminates hourly staff; maintains personnel data; develops and trains staff; ensures a safe work environment.

Skills

Guest service

Communication skills

Interpersonal skills

Conflict resolution

Team building

Analytical/decision-making

PC literacy

Education

High School Diploma or GED

College or University Degree

Job description

Job Details

Job Location: Taco Bell 1790 Devinney Rd., York, SC 29745 | 29469 - York, SC 29745

Restaurant General Manager

The Restaurant General Manager plays a key role in the operation of our restaurants, directing daily operations and ensuring compliance with company standards in all areas. Responsibilities include product preparation and delivery, guest relations, restaurant maintenance and repair, inventory management, team management, recruitment and retention of hourly managers and team members, financial accountability, and ensuring that the highest quality products and services are delivered to each guest while building a positive and safe work environment.

Key Responsibilities Include (What RGMs do):

• Creates value for shareholders through efficient operations, cost controls, and profit management.
• Maintains the highest level of Quality, Service, Cleanliness and Hospitality by interacting with guests during peak hours and ensuring all menu items are available.
• Takes an active role in guest service and relations, monitors and corrects employee appearance, courtesy, and suggestive selling techniques, and participates in company marketing efforts.
• Controls day‑to‑day operations by tracking labor and product costs to meet targets; orders food, paper and supplies; maintains inventory levels and controls waste; plans weekly schedules for employees; follows procedures for receiving, preparing, holding, packing and serving products.
• Maintains high productivity through effective recruiting, training and motivation of hourly employees.
• Runs a routine preventative maintenance program; checks, adjusts and performs minor repairs on restaurant equipment, building and grounds.
• Prepares and submits required reports using approved projection, cash control, and security techniques.
• Recruits, interviews, hires, disciplines, and terminates hourly restaurant employees; maintains required personnel and performance information; develops, motivates and trains staff; maintains a safe work environment; champions recognition and motivation efforts.
• Ensures OSHA, local health and safety codes, and company safety and security policies are met.

Qualifications

• Dedication to providing exceptional guest service.
• Good communication skills, strong interpersonal skills, and conflict resolution skills.
• Exceptional team‑building capability.
• Basic business math and accounting skills, and strong analytical/decision‑making skills.
• Basic personal computer literacy.
• High School Diploma or GED preferred; College or University Degree preferred.
• 1–4 years supervisory experience in a food or retail environment, including Profit & Loss responsibility.

Other Requirements

• Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.).
• Job requires lifting up to 25 lbs. and carrying loads up to 30 feet in distance.
• Job requires pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance.
• Knowledge of and compliance with the company’s Human Resources policies and processes.
• Adherence to the Company and City/State/United States safety requirements.