Restaurant General Manager

Taco Bell

Spartanburg (SC)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Bonus potential

4 weeks' vacation

Free bachelor's degree

Tuition reimbursement

Career advancement

Medical benefits

401k retirement plan

Free meals

Job summary

A major fast-food chain in Spartanburg is seeking a Restaurant General Manager to lead operations and develop a high-performing team. This role includes recruitment, training, and ensuring exceptional customer service. A successful candidate will have at least 5 years of management experience in the restaurant industry. Benefits include competitive pay, bonus potential, extensive vacation time, and more.

Qualifications

5 years in restaurant or retail management with proven management skills.
Ability to improve performance based on financial analysis.
Champions Taco Bell's culture, focusing on equity and inclusion.

Responsibilities

Recruit, onboard, and train Team Members and Shift Leads.
Mentor Assistant Managers and oversee training initiatives.
Engage with customers for issue resolution.

Skills

People management

P&L analysis

Communication skills

Digital tools proficiency

Restaurant maintenance understanding

Motivating teams

Job description

Restaurant General Manager

About the Job:

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50‑hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well‑prepared team.
Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
Address and resolve conflicts promptly, maintaining a positive work environment.
Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

5 years in restaurant or retail management with a strong track record in people management.
Proven ability to improve performance based on P&L analysis.
Proficient with digital tools and platforms.
Exceptional communication skills, including written, verbal, and interpersonal.
Solid understanding of restaurant maintenance programs.
Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
Experienced in recognizing and motivating teams, with a successful track record in people development.
Skilled in recruiting top talent and training both high and under‑performing employees.
Adaptable to change and experienced in supporting change management.
Adheres to corporate policies and Occupational Health and Food Safety standards.

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