Restaurant General Manager

Compass Group Careers; South San Francisco (CA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Bon Appetit Management Company is seeking a dynamic Restaurant General Manager to lead a chef-driven restaurant and event destination known for seasonal menus and hospitality excellence.

You will drive guest satisfaction, revenue growth, and catering operations while mentoring a high-performing team in a fast-paced environment.

Qualifications

• 5+ years of progressive restaurant leadership including GM or senior operations roles.
• Experience with upscale, chef-driven, event-focused restaurant ops.
• Strong financial acumen with budgeting, labor, and P&L management.

Responsibilities

• Lead all restaurant operations and guest experience to high hospitality standards.
• Develop front-of-house leadership through coaching and performance management.
• Coordinate with culinary leadership for seamless front- and back-of-house operations.
• Drive financial performance through budgeting, forecasting, and revenue growth initiatives.
• Oversee private dining, catering, and corporate hospitality programs.

Skills

Restaurant leadership

Operational excellence

Budgeting & P&L

People development

Hospitality expertise

Education

Bachelor's degree in Hospitality/Business

ServSafe certification

Tools

POS systems

Scheduling software

Inventory management

Job description

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

The Restaurant General Manager is responsible for leading all aspects of operations for a high-profile, chef-driven restaurant and event destination known for its seasonal menus, exceptional hospitality, and commitment to sustainability. This role oversees front-of-house operations, financial performance, team development, catering and events execution, and overall guest experience while creating a culture of hospitality that reflects the restaurant's elevated yet welcoming environment.

The ideal candidate is a dynamic and visible leader with a passion for hospitality, operational excellence, and team development. They will be responsible for driving guest satisfaction, growing revenue, supporting private events and catering operations, and ensuring seamless day-to-day execution across restaurant and hospitality programs.

Responsibilities

• Lead all restaurant operations, ensuring an exceptional guest experience and consistently high hospitality standards.
• Direct and develop front-of-house management and service teams through coaching, training, performance management, and succession planning.
• Partner closely with culinary leadership to ensure seamless coordination between front-of-house and kitchen operations.
• Drive financial performance through effective budgeting, forecasting, labor management, cost controls, and revenue growth initiatives.
• Analyze key performance metrics and implement operational improvements that enhance efficiency, profitability, and guest satisfaction.
• Oversee staffing, scheduling, recruiting, onboarding, and retention efforts to maintain a highly engaged and service-driven team.
• Ensure flawless execution of private dining, special events, catering functions, and corporate hospitality programs.
• Foster strong relationships with guests, clients, and stakeholders while maintaining a visible presence throughout the operation.
• Maintain high standards of food quality, beverage service, cleanliness, presentation, and facility appearance.
• Support beverage, wine, and service program development in partnership with culinary and operations leadership.
• Champion sustainability initiatives and operational practices that align with the restaurant's values and guest expectations.
• Ensure compliance with all health, safety, sanitation, alcohol service, and company standards.
• Collaborate on marketing, promotions, community engagement, and guest experience initiatives that drive traffic and brand awareness.
• Resolve guest concerns quickly and professionally while turning service opportunities into memorable hospitality experiences.

Qualifications

• 5+ years of progressive restaurant leadership experience, including experience as a General Manager or Senior Operations Leader.
• Proven success leading upscale casual, chef-driven, hospitality-focused, or event-driven restaurant operations.
• Strong financial acumen with experience managing budgets, labor, P&L performance, forecasting, and operational reporting.
• Experience overseeing private dining, catering, special events, or corporate hospitality programs.
• Demonstrated ability to build, coach, and develop high-performing management and hourly teams.
• Strong understanding of food, beverage, service, and hospitality trends.
• Excellent leadership, communication, problem-solving, and relationship-building skills.
• Ability to thrive in a fast-paced environment while balancing multiple priorities and operational demands.
• Strong commitment to guest satisfaction and hospitality excellence.
• Experience with restaurant POS, scheduling, inventory, and reporting systems.
• Knowledge of health department regulations, food safety practices, and responsible alcohol service standards.
• Bachelor's degree in Hospitality Management, Business, or related field preferred.
• ServSafe® and alcohol service certifications preferred.

Bon Appetit is a member of Compass Group USA.

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.