Restaurant General Manager

Border Foods LLC; Saint Michael (MN); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Top pay in the industry

Annual trip to Mexico for top performers

Education programs

Medical/Dental/Vision benefits

Paid Time Off

Free food

Job summary

Border Foods LLC in Saint Michael, Minnesota, seeks a General Manager to oversee restaurant operations and foster a strong team environment. You'll enhance customer experiences while meeting financial performance goals.

This role offers a competitive salary ranging from $50,000 to $100,000 a year, with potential bonuses, benefits like medical/Dental/Vision coverage, and generous paid time off.

Apply if you have restaurant experience, excellent leadership skills, and are ready for a rewarding career path!

Qualifications

• Minimum of three years restaurant or retail experience.
• Ability to work flexible hours including early mornings, evenings, and weekends.
• Must be at least 18 years of age.

Responsibilities

• Manage the operation of the entire restaurant and build a strong team.
• Drive customer service to ensure a quality experience.
• Conduct new hire orientation and develop training plans.

Skills

Restaurant or retail experience

Sales building

P&L statements

Recruiting

Training

Team leadership

Customer service

Active listening

Education

High school diploma or equivalent

ServeSafe Certification

Job description

As a General Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.

What’s in it for you?

• Top pay in the industry: Make up to $100,000 a year with base pay plus top-tier bonus potential.
• Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we’ll be taking 85 General Managers!
• Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone.
• Education programs, including GED and Tuition Reimbursement offerings
• Medical/Dental/Vision benefits offered for all positions – even part-time!
• Free food!
• Vacation Time (Paid Time Off), Sick, and Holiday Pay
• An incredible culture that encourages career growth and support

General Manager Core Values:

Accountability & Integrity:

• Consistently demonstrates integrity in actions and expectations
• Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
• Scheduling and deploying the Team correctly
• Monitors the performance of each Team Member and hold them accountable for standards and expectations.
• Ensures a quality customer experience by driving fast and friendly service
• Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).
• Ensure health and safety standards are met
• Adheres to all local, state, and federal laws and guidelines.

Family & Teamwork

• Creates unity in the team by building cross functional relationships
• Respond to Team Member questions and resolves employee issues in a timely manner.
• Provide a restaurant that is a safe place for team members to work and customers to visit
• Able to navigate challenging situations and provide appropriate guidance
• Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
• Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
• Instills a recognition culture that creates a positive work environment
• Strategic planner creates short term and long-term strategies for restaurant success
• Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments
• Sourcing, hiring, and developing excellent Team Members
• Conducting New Hire orientation and developing the training plan for each new hire
• Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
• Demonstrates efficient labor control, inventory control, and waste management.

Empowerment:

• Builds the capabilities of the team while identifying teams’ strengths and opportunities
• Provides learning and development opportunities for all Team Members.
• Offers guidance to Team Members regarding personal development opportunities and career path.
• Consistently demonstrates active and timely coaching capabilities.
• Seeks and shares ideas to help others succeed creating and leveraging tools, resources, and information that fosters personal and business growth.
• Bringing others along, operationally, through use of tools.

Required or Preferred Experience:

• Minimum of three years restaurant or retail experience, or combined experience and education.
• Experience with sales building, P&L statements, recruiting, and training.
• Proven track record of successful hiring and retention.
• Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.
• This exempt management position is expected to work a minimum of 50 hours per week, with additional hours as needed to meet business and operational demands.
• ServeSafe Certified
• Must be at least 18 years of age.
• Valid Driver’s license and vehicle insurance.
• High school diploma or equivalent.

Physical Demands:

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

This job description may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

$50000 per year - $100000 per year