Restaurant General Manager

carrols; Pigeon Forge (TN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonuses

Flexible schedules

Medical, dental, vision & 401(k)

Job summary

Carrols in Pigeon Forge, TN is seeking a Restaurant General Manager to lead and manage restaurant operations at Burger King®. This role involves being accountable for driving sales and profitability, talent development, and delivering exceptional guest experiences.

The ideal candidate will have a people-first leadership style, at least two years of restaurant leadership experience, and strong problem-solving abilities. The position offers weekly pay, meal discounts, flexible schedules, and opportunities for professional growth.

Qualifications

• At least 18 years of age.
• 2+ years of restaurant leadership experience.
• Commitment to guest experience and BK® standards.

Responsibilities

• Drive profitability by managing P&L and costs.
• Elevate guest experience by leading the team.
• Lead hiring, training, and coaching of staff.
• Optimize labor and maintain operational standards.

Skills

People-first leadership style

Strong communication skills

Problem-solving ability

Business decision-making

Education

High School Diploma or GED

Job description

Burger King® Restaurant General Manager

Bring the flavor. Bring the fire. Grow the business.

Welcome to the Flame-Grilled Life.

At Burger King®, our Restaurant General Managers (RGMs) are the executive leaders of their restaurant. You’re not just running shifts — you’re running a business. You are fully accountable for driving sales, profitability, operational excellence, and talent development while delivering an exceptional guest experience.

As an RGM, you’ll lead and develop a team of Assistant Managers, Hourly Shift Coordinators, and Team Members, setting clear expectations and building a culture of ownership, accountability, and high performance. You’ll partner with your District Manager to execute business strategies, analyze performance metrics, and take decisive action to achieve goals across sales growth, labor and cost controls, food safety, and guest satisfaction.

If you’re a results-driven leader who takes ownership, develops talent, and thrives in a fast-paced environment, this is your opportunity to make a meaningful impact and grow with Burger King®.

What You’ll Do

• Drive profitability by owning the restaurant P&L, reviewing financial for areas of opportunity, managing costs, driving sales, and using strong business decision-making to achieve desired outcomes
• Elevate the guest experience by motivating the team to exceed expectations, responding quickly to guest issues, identifying root causes through guest feedback systems, and engaging the community through local marketing initiatives
• Lead and grow your people by overseeing hiring, training, certification, coaching, recognition, and ongoing development for Team Members, Shift Coordinators, and Assistant Managers.
• Run strong operations by optimizing labor, maintaining brand and operational standards, and providing hands‑on support across the restaurant whenever needed.

What You Bring

• At least 18 years of age
• High School Diploma or GED preferred
• 2+ years of restaurant leadership experience with operational and/or financial responsibilities
• People-first leadership style with strong communication and team development skills
• Ability to solve complex problems and make confident business decisions
• Commitment to guest experience, BK® standards, and building a high-performing culture

Why You’ll Love It Here

• Weekly pay
• Meal discounts*
• Quarterly Bonus*
• Flexible schedules
• Leadership development programs
• Opportunities for growth within the organization
• Paid time off*
• Medical, dental, vision & 401(k)*
• Recognition programs + performance-based incentives, and more

*Benefits vary by location & eligibility.

Actual pay varies based on experience, training, and location. Rates may differ due to state or local minimum wage requirements. Hourly team members are eligible for overtime according to applicable laws and Carrols policies.

To learn more about our benefits, please visit RBI Burger King Benefits.

Carrols LLC is an equal opportunity employer.