Restaurant General Manager

Sonny's BBQ; Pensacola (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Monthly Bonuses

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401K - W/ 4% Matching

Manager Meals

Vacation Benefit – $2,500/year

Job summary

ACGBBQ, LLC., the licensed Sonny’s BBQ franchisee, seeks a manager to lead daily operations and staff development. You will hire, train, schedule, and evaluate hourly team members while upholding safety, service standards, and a welcoming atmosphere across the Sonny’s location.

Expect a leadership role with a focus on guest experience, team mentorship, and adherence to company policies. The position involves substantial hours including peak-season increases to sustain excellent service.

Qualifications

• Excellent interpersonal skills required.
• Strong time management abilities.
• Solid reading, writing, and mathematical skills.
• Proficient with computers, including Microsoft Office.
• Ability to communicate clearly in English; read and interpret safety rules and procedures.
• Minimum of two years in restaurant management.

Responsibilities

• Lead hiring, training, scheduling, and evaluating hourly staff.
• Maintain safe, professional, and engaging restaurant atmosphere.
• Serve as primary resource for hourly team members on shift operations.
• Set clear benchmarks and expectations for assistants and staff.
• Monitor performance and provide follow-up and feedback.
• Respond to store needs and ensure guest satisfaction.

Skills

Interpersonal skills

Time management

Reading & writing

Microsoft Office

English proficiency

Restaurant management

Tools

Microsoft Office

Job description

Are you looking for a great place to work and build a long-lasting management career?

You’ve found the right place! At ACGBBQ, LLC., a licensed franchisee of Sonny’s BBQ, we believe our people—especially our managers—are the key to our success!

Managers receive the following benefits:

• Monthly Bonuses
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K - W/ 4% Matching
• Manager Meals
• Vacation Benefit – We’ll give you $2,500 a year to take your dream vacation! (Must be in management for one year.)

Essential Duties

Our managers are tasked with running the Operations to ensure that our guests get that one of a kind experience that they have come to know and expect at each and every Sonny’s location. More specifically managers:

• Assist in the process to hire, train and develop, schedule, and evaluate hourly team members in his/her store.
• Ensure that our restaurants have safe, professional, and engaging atmosphere.
• Are the go-to resource for all hourly team members; they go out of their way to address the individual needs and concerns of our team members every day!
• Provide clear benchmarks and expectations to assistant managers and hourly team members so that each shift runs smoothly.
• Oversee and ensure all assistant managers and hourly team members’ performance is meeting company expectations through constant follow-up and communication.
• Respond to immediate store needs
• Ensure every guest receives exceptional service and a memorable experience.
• Execute all operations policies, procedures, and programs within the store (and ensure they are followed by others to keep Sonny’s a great place to work!)
• Report information to Area Director through plans of action, AOR’s, goals, etc.
• Performs other duties as assigned.
• Must have the flexibility to work a 50-hour workweek, with the understanding that during peak seasons or business needs, additional hours may be required.

Required Skills and Experience

• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restaurant employees.
• At least two years restaurant management experience
• Excellent interpersonal skills.
• Strong time management skills.
• Solid reading, writing, and mathematical skills
• Proficient in using computers to include use of the Microsoft Office programs.

Physical Demands and Work Environment (so you know what you are getting into)

• Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds