Restaurant General Manager

Hospitality Restaurant Group; Marion (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Job summary

Hospitality Restaurant Group is seeking a Restaurant General Manager for a Taco Bell franchise in Arkansas. You will oversee daily operations, guide Assistant and Shift Managers, and drive performance in guest satisfaction, quality, and service.

In this role you’ll own interviewing, training, scheduling, and payroll coordination, ensure compliance with cash, security and inventory policies, and address HR issues while fostering a culture of ownership.

Qualifications

• Experience leading restaurant teams and managing daily operations.
• Strong customer service orientation and staff development.
• Proven ability to drive profitability through P&L accountability.

Responsibilities

• Oversee day-to-day operations of the Taco Bell restaurant.
• Lead and motivate assistants and shift managers to deliver quality food and service.
• Ensure compliance with cash, security, inventory, and labor policies.
• Address customer complaints promptly and professionally.
• Handle HR matters including disciplinary actions and terminations as needed.
• Maintain an ownership mindset and ensure accurate payroll records and communication with head office.

Skills

Leadership

Customer service

P&L accountability

Communication skills

Problem solving

Job description

Description

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Our Restaurant General Manager (RGM) will take hands-on responsibility for the day-to-day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews, overseeing and optimizing financials for your restaurant, and ensuring the highest levels of product quality and customer service.

Benefits

• 401(k) with company matching
• Paid time off
• Bonus eligible position
• Dental insurance
• Health insurance
• Vision insurance

Role:

• Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner
• Ensuring that the restaurant is a safe place for Team Members to work and customers to visit
• Addressing and resolving customer complaints quickly and professionally
• Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same
• Handling difficult HR issues as they arise, including disciplinary write-ups and terminations
• Taking an entrepreneurial “ownership” approach to the management of your restaurant
• Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office

Requirements

The ideal candidate for Restaurant General Manager position will possess:

• Self-motivated, ambitious and outgoing
• Excellent team-based leadership skills
• Excellent customer service, verbal and written communication skills
• Proven track record of P&L accountability
• Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business
• Basic computer proficiency, particularly email and laptop
• Background checks are run on all management employees
• Must have a reliable transportation