Restaurant General Manager

Fulenwider Group; Immokalee (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Fulenwider Enterprises (KFC/Taco Bell) in Immokalee, FL seeks a Restaurant General Manager to direct daily operations, ensure quality and guest satisfaction, and manage costs in a fast-food environment.

The role emphasizes leadership, staff development, and adherence to safety and company standards, with responsibility for inventory, scheduling, and financial targets.

Qualifications

• Dedicated to providing exceptional guest service.
• Good communication skills and strong interpersonal skills.
• Exceptional team building capability.
• Basic business math and accounting skills.
• Basic personal computer literacy.
• 1-4 years supervisory experience in food or retail with P&L responsibility.
• High School Diploma or GED preferred; College or University Degree preferred.

Responsibilities

• Create value for shareholders through efficient operations and cost controls.
• Maintain highest level of Quality, Service, Cleanliness and Hospitality by guest interaction during peak hours.
• Manage guest service and relations, monitor staff appearance and suggestive selling techniques.
• Control day-to-day operations: track labor and costs, order supplies, and manage inventory.
• Recruit, interview, hire, discipline, and train hourly staff; support a safe work environment.
• Ensure OSHA, health and safety codes, and company safety policies are met.
• Prepare and submit reports using approved cash control and projection techniques.

Skills

Guest service

Communication

Interpersonal skills

Team leadership

Analytical/decision-making

Education

High School Diploma or GED preferred

College/University degree preferred

Job description

Job DetailsJob Location: KFC 630 N. 15th St, Immokalee, FL 34142 | E320135 - Immokalee, FL 34142

Restaurant General Manager

Join the Fulenwider KFC/Taco Bell family and find a great career, because this is a place where great people work together in a growing company. At Fulenwider Enterprises (KFC/Taco Bell), we realize the importance of every employee to the successful operation of our business, and genuinely want all employees to be successful and happy in their work. The Restaurant General Manager plays a key role in the operation of our restaurants and has accountability for directing the daily operations of the restaurant and ensuring compliance with company standards in all areas of operations. This includes but is not limited to: product preparation and delivery, guest relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of hourly managers and team members, financial accountability, ensuring that the highest quality products and services are delivered to each guest, building a positive and safe work environment and other duties as required or assigned.

Key Responsibilities Include (What RGMs do):

• Creates value for shareholders through efficient operations, appropriate cost controls, and profit management.
• Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available.
• Takes an active role in guest service and guest relations, monitors, and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts.
• Controls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding and serving products.
• Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees.
• Has routine preventative maintenance program in operation; checks, adjusts and makes minor repairs of restaurant equipment, building and grounds?
• Prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures.
• Recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation efforts.
• Ensures OSHA, local health and safety codes, and company safety and security policy are met.

QualificationsJob Requirements

• The ideal candidate for the Restaurant General Manager will possess:
• Dedicated to providing exceptional guest service.
• Good communication skills, strong interpersonal skills, and conflict resolution skills
• Exceptional team building capability.
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• High School Diploma or GED preferred; College or University Degree preferred.
• 1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility.

Other requirements:

• Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)
• The job entails lifting up to 25 lbs. and carrying loads up to 30 feet in distance.
• The job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance.
• Knowledge of and compliance with the company’s Human Resources policies and processes
• Adheres to the Company and City/State/United States safety requirements.