Restaurant General Manager

Taco Bell - 43405 - Houston; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Taco Bell is seeking a Restaurant General Manager in Houston to lead operations, focusing on profitability, service quality, and team development. You will drive guest satisfaction, manage costs, and ensure compliance with Taco Bell standards across daily activities and employee performance.

The role emphasizes training, labor management, inventory control, and local marketing to build sales while maintaining health and safety compliance. Strong leadership and communication are essential.

Qualifications

• A high school diploma or GED; University degree preferred.
• A minimum of 2 years’ supervisory experience.
• Must be at least 18 years of age.
• Must be Serv Safe Certified.
• Knowledge of P & L statements; Basic math and computer skills.
• Strong skills in communication, leadership, and conflict resolution.
• Requires open availability.

Responsibilities

• Work at the front counter to ensure quality service and train employees.
• Conduct meetings with team and management to plan and review procedures.
• Develop and maintain sales, and utilize local store marketing.
• Monitor costs, analyze profits, and manage inventory per guidelines.
• Develop and post labor schedules and adjust for volume changes.
• Manage cash handling and daily deposits following procedures.
• Maintain a safe, clean restaurant and ensure health standards are met.
• Oversee payroll, hiring decisions, and performance reviews.

Skills

Customer service

Leadership

Conflict resolution

Communication

Supervisory experience

Budgeting/Cost control

Education

High school diploma or GED

University degree preferred

Job description

Taco Bell - Restaurant General Manager

SUMMARY

To profitably operate the restaurant within the practices and procedures established by Taco Bell Corporation and the company. This position is responsible for cost control, customer service, restaurant and employee appearance, building sales, maximizing profits and employee development.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:

• Responsible for working at the front counter to ensure quality service. Checks product quality and communicates with customers and assures availability. Effectively trains and coaches employees to show courtesy and handling of complaints.
• Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies.
• Develops and maintains an acceptable level of sales. Utilizes local store marketing.
• Monitors utilities, supplies, and other cost categories to minimize impact. Analyzes Profits and Loss statements and takes appropriate corrective action. Follows proper procedures and specifications in preparation and serving of food products. Controls restaurant inventory through an established inventory system.
• Use company approved labor guidelines. Develop and post labor schedules in advance of the work week start. Adjusts labor to changes in sale volume.
• Manages restaurant cash control by making bank deposits daily. Follows the Cash Handling Procedures outlined in the company’s employee handbook.
• Ensure accidents and incidents are reported to Risk Management in a timely manner. Take necessary action to minimize workers and/or unemployment compensation. Maintains safe work environment. Achieve highest possible rating by the Health Department. Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and overall is following Taco Bell’s Image standards.
• Keeps Area Coach informed of hiring team members, approval for promotions and changes in employee status. Process payroll accordingly. Maintains applicant tracking as per federal requirements.
• Conducts performance reviews with management team and team members. Documents in writing, corrective disciplinary action with employees or any incident involving customers. Maintain team member’s personnel files in accordance with federal, state and local law. Posts all Federal and State required posters.
• Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed.
• Attends meetings as scheduled by Area Coach for the purpose of planning, training and reviewing operations/management procedures and policies.
• Perform all administrative paperwork as required.

QUALIFICATIONS

• A high school diploma or GED; University degree preferred
• A minimum of 2 years’ supervisory experience
• Must be at least 18 years of age
• Must be Serv Safe Certified
• Knowledge of P & statements Basic math and computer skills Strong customer service skills
• Strong skills in the areas of Communication, Leadership, and Conflict resolution
• Requires open availability

BACKGROUND CHECK

Candidates are required to pass background check and drug test criteria as a condition of promotion or hire to this position unless otherwise prohibited by state law.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUIPMENT

Fryers, Thermalizer, flat top grills, split lid grills, walk in freezer, menu boards, computers, cash registers, filtering machines, steam units, holding cabinets, storage units, soda fountain hook- up station, microwave, cooking utensils, drive thru communication systems, coolers, freezers, and hot holding line

ENVIRONMENTAL CONDITIONS

• The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes.
• The employee is subject to both inside and outside environmental conditions.
• The employee is subject to extreme cold temperatures below 32 degrees for periods of time.
• The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.
• The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases, or poor ventilation.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Compensation: To be discussed