Restaurant General Manager

Workstream; Henderson (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

A prominent fast food restaurant in Henderson, NV, is seeking a Restaurant General Manager. The RGM will drive profitability, ensure excellent guest service, and lead a team of up to 45 employees. Responsibilities include managing daily operations, overseeing P&L, and maintaining brand standards. Ideal candidates have strong leadership skills and 1-2 years of restaurant management experience. This is an excellent opportunity to contribute to a well-known brand committed to quality dining experiences.

Qualifications

• Must be at least eighteen (18) years of age.
• 1-2 years of previous restaurant management experience.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Manage daily operations of a single restaurant.
• Drive sales through guest service and team development.
• Ensure compliance with operational and brand standards.

Skills

Leadership skills

P&L management

Guest service principles

Time management

Education

High School Diploma or GED

2 years of college (preferred)

Job description

The Restaurant General Manager is the executive leader of the restaurant, focused on profitability, guests, people, and operations. The RGM is responsible for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators, and Team Members (20-45 employees).

Summary Of Responsibilities

PROFITABILITY

Has primary accountability for the restaurant's P&L and actively manages towards desired financial outcomes

Reviews key P&L lines to increase profitability for the restaurant

Drives sales through proactive guest service, people development, & operations management

GUEST

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility.

Manages the guest experience through operations and timely response to Guest issues

Problem-solves guest feedback systems to identify root causes and develops action plans to address issues.

Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

PEOPLE

Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team

Onboards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and BKC policies

Ensures that the restaurant upholds operational and brand standards

*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Qualifications And Skills

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated knowledge of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

*BKC is an equal opportunity employer, and we encourage all qualified applicants to apply

This job is posted via Workstream

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.