Restaurant General Manager

Taco Bell; Forest Hill (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Vacation and PTO

Free bachelor’s degree

Scholarship programs

Medical benefits from day 1

401k with 6% match

Free meals

Job summary

Taco Bell is seeking a Restaurant General Manager to lead a dynamic team, recruit and train crew, and set a gold standard in customer experience. You will recruit, train, mentor, and promote team members while driving profitability and ensuring safety and quality across operations.

You will manage scheduling, development plans, and performance rewards, cultivating equity and belonging. This role rewards strong leadership, customer focus, and a track record of operational excellence.

Qualifications

• 5 years in restaurant or retail management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written and verbal.
• Adheres to health, safety and maintenance standards.

Responsibilities

• Recruit, onboard, and orient top Team Members and Shift Leads.
• Develop comprehensive training plans and supervise training initiatives.
• Recognize and reward top performers; foster equity and belonging.
• Address and resolve conflicts; maintain a positive work environment.
• Engage with customers and resolve issues to ensure a positive experience.
• Schedule staff to optimize service; coach on CHAMPS standards.
• Analyze financial performance, manage budget, and maximize profitability.
• Monitor competitors and strive to exceed standards, including digital presence.

Skills

People management

P&L analysis

Digital tools

Communication

Equity & Belonging

Job description

Restaurant General Manager

About the Job:

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• 4 weeks' vacation and additional Paid Time Off
• Free bachelors degree
• Scholarship programs and tuition reimbursement for continuing education
• Career advancement and professional development
• Medical benefits from day 1
• Health and wellness programs
• 401k retirement plan with 6% match
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals

The range for this role is $65,000-85,000/year. Compensation may vary based on geographic location and experience.