Restaurant General Manager

Kentucky Fried Chicken (KFC); Denton (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Bonus Eligible

4 weeks' vacation and additional Paid 

Tuition reimbursement

Scholarship opportunities

Career advancement and professional +

Medical benefits from day 1

401k retirement plan with 6% match

Health and wellness programs

Perks! Discounts on mortgages,vehicles

Free meal each shift

KFC Foundation Programs include...

Job summary

Kentucky Fried Chicken (KFC) in Denton, TX is seeking a Restaurant General Manager to lead a dynamic crew and uphold the brand's gold standard. You'll recruit, train, and mentor team members toward future promotions, fostering a culture that's vibrant and rewarding.

You'll oversee daily operations, scheduling, budgeting, and performance analysis to maximize profitability while delivering outstanding guest experiences.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.

Responsibilities

• Recruit, onboard, and orient Team Members and Shift Supervisors to build a strong team.
• Develop and oversee a comprehensive training plan for managers and trainers.
• Recognize and reward top performers while promoting equity and belonging.
• Address conflicts promptly and maintain a positive work environment.
• Engage with customers and swiftly resolve issues to ensure a positive experience.
• Schedule staff strategically to optimize service and ensure brand standards.
• Lead product rollout meetings and ensure successful implementation.
• Analyze financial performance, manage budgets, and drive profitability without harming service.
• Stay informed about competitors and aim to exceed standards including digital presence and loyalty.

Skills

People management

P&L analysis

Digital tools proficiency

Communication skills

Maintenance programs knowledge

Job description

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic and incredibly rewarding. Your success will be reflected in the achievements of your team.

THE DAY-TO-DAY:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers as well as overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

IS THIS YOU?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions KFC's culture and values, with a focus on Equity, Inclusion and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

WORK-HARD, PLAY-HARD:

• Competitive pay
• Bonus Eligible
• 4 weeks' vacation and additional Paid Time Off
• Tuition reimbursement and scholarship opportunities
• Career advancement and professional development
• Medical benefits from day 1
• 401k retirement plan with 6% match
• Health and wellness programs
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meal each shift
• KFC Foundation Programs include scholarships & tuition assistance, a $1 per $1 savings match, hardship assistance, and more!