Restaurant General Manager

Taco Bell Corp.; Bend (OR); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

PTO Available

Career advancement

Medical benefits

Discounts (mortgages, vehicles, cell)

Free meals

Job summary

Taco Bell Corp. is seeking a Restaurant General Manager in Bend, OR to lead the restaurant team and drive exceptional guest experiences.

You will hire, train, and develop staff, schedule effectively, and manage budgets to maximize profitability while maintaining high-quality service. Ideal candidates will have 5 years of restaurant or retail management experience, strong leadership and communication skills, and a commitment to Taco Bell’s culture of equity, inclusion, and belonging.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Champions Taco Bell's culture and values, Equity, Inclusion, Belonging.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads.
• Develop a comprehensive training plan, mentoring Assistant Managers and Team Members.
• Recognize and reward outstanding performance and foster equity and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Engage with customers and swiftly resolve issues to ensure a positive experience.
• Schedule staff to optimize customer service and lead product rollout meetings.
• Analyze restaurant financials, manage the budget and maximize profitability.
• Stay informed about competitors and aim to exceed their standards.

Skills

People management

Leadership

P&L analysis

Digital tools

Communication

Recruiting

Change management

Job description

About the Job:

The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing employees, conducting new hire orientation and developing the training plan for each new hire. You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. To ensure clear communication with both customers and team members, basic proficiency in reading, writing, and speaking English is required for all employees. If you want to build a great career, Taco Bell is the place to learn, grow and succeed!

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• PTO Available
• Career advancement and professional development
• Medical benefits
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals