Restaurant Customer Service Team Member

jasons-deli-internal; Charlotte (NC); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Flexible schedule

Competitive pay + tip pooling

Health, dental, and vision insurance

Paid vacation and holidays

401K

Tuition reimbursement

Food discount

Free uniforms

Job summary

Jason’s Deli in Charlotte, NC is seeking a Restaurant Customer Service Team Member who excels in customer service and teamwork. This role involves coordinating with co-workers and ensuring an outstanding dining experience in a fast-paced environment.

Benefits include flexible scheduling, competitive pay with tips, health insurance, paid vacations, and tuition reimbursement. Ideal candidates are self-motivated and committed to providing excellent hospitality.

Qualifications

• Ability to stand for extensive periods of time.
• Ability to understand and follow directions.
• Self-motivated with a drive for growth.

Responsibilities

• Ensure customer satisfaction in a fast-paced environment.
• Coordinate with co-workers for an outstanding dining experience.
• Maintain cleanliness throughout the deli and dining room.

Skills

Customer service

Team coordination

Time management

Job description

Pay: $10 to $15/hr + tips

Jason’s Deli is a family‑owned business engaged in providing high‑quality service to its communities.

The Restaurant Customer Service Team Member prioritizes tasks while anticipating customers’ needs, coordinates with co‑workers to ensure an outstanding dining experience, maintains an organized system for take‑out and delivery orders, ensures accuracy and customer satisfaction in a fast‑paced environment, and maintains cleanliness throughout the deli and dining room while following sanitation guidelines.

ESSENTIAL FUNCTIONS OF THE POSITION

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The ability to stand for extensive periods of time, bend over, reach upwards or outward, twist, turn around, and climb up on ladders in a timely fashion.
• The ability to perform a variety of jobs at a very rapid pace for extensive periods of time.
• The ability to work in an environment with temperature fluctuations.
• The ability to maintain regular, predictable attendance.
• The ability to understand and to follow directions.

Preferred Qualifications

• Self‑motivated with a drive for growth.
• Outstanding individuals who share a passion for serving customers and preparing quality food safely.
• Results‑oriented and committed to providing out‑of‑the‑world hospitality every day.
• Embraces cultural diversity.
• Live our purpose, mission, and core values.

Benefits

• Flexible schedule
• Competitive pay + tip pooling
• Health, dental, and vision insurance
• Paid vacation and holidays
• 401K
• Tuition reimbursement
• Food discount
• Free uniforms

Jason’s Deli appreciates and values diversity. EOE