Restaurant Bartender

BENCHMARK; Hanover (NH); On-site; USD 33,000 - 34,000; Full time

Job summary

The Hanover Inn, part of Pyramid Global Hospitality, seeks a friendly Bartender to deliver memorable hospitality at the bar. You will greet guests, craft beverages, and provide attentive service to ensure a great guest experience.

We value energy, wine/spirits knowledge, and the ability to work under pressure in a fast-paced setting. If you have 2–4 years of bartending experience and current certification, join our team and grow with our world-class property.

Qualifications

• 2–4 years of bartender experience.
• Current bartender certification or license.
• Knowledge of wine, beer, cocktails and spirits.
• Ability to work under pressure in a fast-paced environment.
• Strong communication skills and guest service focus.

Responsibilities

• Greet guests and join them at the bar area.
• Guide guests on beverage options with descriptive selling.
• Take orders accurately and confirm special requests.
• Operate the bar with mastery of drink service.
• Collaborate with servers and kitchen/bar staff.
• Assist guests with concerns to resolve issues to their satisfaction.
• Present bills promptly and accurately.

Skills

Bartending experience

Mixology knowledge

Wine knowledge

Communication skills

Tools

POS system

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:The Hanover Inn has a rich legacy of hospitality stretching all the way back to its humble beginning back in 1780 when the Inn first welcomed guests as a Tavern. Notable guests have included Presidents Monroe, Wilson, F.D.R., Eisenhower, Nixon, and Reagan. George Washington did not sleep at the inn but Booker T. Washington did. Entertainers have included Kirk Douglas, Ella Fitzgerald, Joan Baez, Art Linkletter, Mary Tyler Moore, Burt Bacharach, Duke Ellington, Lillian Gish and B.B. King. The list of writers includes F. Scott Fitzgerald, J.D. Salinger, Sinclair Lewis, Carl Sandburg, Robert Frost, and Dr. Seuss.What you will have an opportunity to do:We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!Your role:Greet guests as they arrive or move about the bar areaMaintains proper and adequate set-up of the bar dailyGuide guests on their beverage journey through descriptive selling of the menuBe accurate in your order taking, confirming all special requestsBe the master of the bar, understanding the details to enhance the conversationWork collaboratively with other restaurant servers and kitchen/bar staffAssist guests who have concerns to guide them to a resolution that leaves them happyFinalize the experience through timely and accurate bill presentationRequisitioning and stocking of all beer, wine, spiritsResponsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.Inputs orders into a register at the point of sale and creates a check for each guestLocks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.What are we looking for?Someone with an engaging and welcoming personalityCurrent bartenders’ certification or appropriate licenseKnowledgeable in the latest trends around mixologySomeone who is descriptive and can saleSomeone with 2-4 years of bartender experienceSomeone with knowledge of wine, beer, cocktails, and spiritsSomeone who can work under pressure in a fast-paced environmentSomeone with a passion for creating an exceptional experience for all guestsSomeone with excellent communication skillsCompensation:$24-$25Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.