Restaurant Bartender

The William Fell; Baltimore, South Broadway (MD, WA); On-site; USD 21,000 - 34,000; Full time

Job summary

The William Fell Tavern is seeking an experienced Bartender to promote and sell the restaurant menu while delivering an outstanding guest experience. You’ll greet guests, take and process orders, describe specials, and coordinate with the kitchen and bar using Toast POS.

Candidates should have two years of bartending experience, strong communication, and knowledge of wines/alcohol. You will work in a fast-paced environment, ensuring accuracy and guest satisfaction while maintaining professional

Qualifications

• Minimum: high school diploma and English literacy.
• Two years bartending in high-volume or fine dining setting.
• TIPs or other alcohol server certification required.

Responsibilities

• Greet guests and provide a welcoming experience.
• Accurately take and place food/beverage orders.
• Enter orders in Toast POS system and coordinate with kitchen/bar.
• Describe specials and answer menu questions.
• Prepare guest checks and handle payments accurately.
• Maintain cleanliness and reset dining/bar area.
• Assist with seating, greet guests, and answer Bluefin phone as needed.
• Assist with room service orders as required.

Skills

Communication

Hospitality

Food safety

Wine knowledge

TIPs certification

Multitasking

Observation

Stage presence

Inventory management

Education

High school diploma

Tools

Toast POS

Bluefin phone

Micro's computer system

Job description

Job Title: Bartender

Reports to: Restaurant Manager / General Manager /AGM

Department: William Fell Tavern - Bar /Restaurant

Do you have the J Quality?

Learn more about what makes Meyer Jabara Hotels different:

https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be

Position Summary:

To effectively promote and sell The William Fell Tavern Restaurant menu and provide an outstanding service experience to our guests.

Essential Functions:

(Include but are not limited to the following:)

• Attendance as scheduled is required.
• Greet guests upon arrival and make them feel welcome.
• Accurate take all food and beverage orders.
• Place orders with the kitchen and bar by placing them in the Toast's computer system.
• Speak in front of groups. (ie. describing specials.)
• Answer all questions about cooking methods, menu items, specials and prices of all menu items.
• Check Drinks prepared to customer satisfaction
• Check food to ensure that appearance, temperature and portions are correct and deliver the food orders in a timely fashion.
• Prepare the guest check accurately and present it to the guest following standard check handling procedures.
• Collect payment from the guest and make accurate change as necessary.
• Clean, clear and re-set the dining room tables and Bar Area.
• Clean and re-stock all service items and complete side-work checklists.

Other functions:

• Assist in seating and greeting the guest also answering the Bluefin telephone as needed.
• Assist with room service order taking and delivery as needed.

Minimum position requirements:

• Ability to read and write and speak in English. (High school diploma)

Experience:

• Two years bartending experience in a high volume or fine dining restaurant or dining facility.

Skills:

• Effective and clear communication skills.
• Professional and friendly hospitality skills.
• Practice food safe handling procedures.
• Knowledge of wines and alcoholic beverages.
• TIPs certification or other alcohol serves safe certification is required.
• Ability to work with the Micro's computer system.
• Able to multi-task and organize multiple orders, thoughts, and tasks within the same given time.
• Observation-Bartenders need to sharpen their powers of observation and highly develop their ability to listen.
• Engaging, welcoming, and always "on-stage". turn guests into friends
• Style and Grace- handling the tools and the small theatrical elements. The sense of confidence should be apparent to all guests the bar.
• Multitasked- A bartender's skill at being many things to many people is one of the most compelling and challenging aspects of the job. The bartender is a source of information on the day's events in sports and general news, a glossary of where to dine, drink, and see and be seen.
• Determine the conversation- if it's welcome and, more generally, why the guest has come and how to make the visit a success.
• Building a drink- Learning the proper way to build a drink is a great way to develop consistency and control.
• Being active at all times- making drinks, restocking, taking inventory, cutting garnishes - can get into high gear a lot faster when it gets busy.

Physical job Requirements:

• Bending and lifting food trays of up to 40 lbs.
• Continually moving at a fast pace.
• Continuous standing for the full shift.
• Able to climb stairs.
• Able to carry hot and cold food items.

Environment:

• Hearing: Must be able to take guest orders, and hear guest request.
• Vision: Must be able to check for food/ beverage accuracy, and be able to assess guest body language or expressions.
• Speech: Must be able to explain food items and specials.
• Literacy: Must be able to write and communicate orders.

Equipment:

• Toaster, coffee machine, blenders, Toast's computer terminal.

Subject to background check and authorization to work in the US.