What This Role Will Do
- Interact with guests in a natural, friendly demeanor
- Cultivate regular guests and repeat business
- Successfully complete a pour test prior to every shift, where applicable
- Suggestively sell both beverages and menu items to guests at the bar
- Deliver food items and beverage orders promptly
- Prioritize and organize drink orders
- Consistently prepare beverages according to standard recipes and venue specifications, abiding by all control systems
- Record any equipment failure and/or safety hazards in the bar log
- Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety‑minded manner, bringing it to the attention of a manager
- Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
- Request proper identification for anyone appearing under 30 years of age
- Maintain HOB safety and sanitation standards
- Perform opening, running, and closing duties according to HOB policy
- Prepare guest checks on the point‑of‑sale terminal and process payment according to HOB policy
- Maintain bartender bank
- Perform cash pull / check‑out procedures
- Maintain appropriate comp and spill checks
- Occasionally work special events scheduled throughout the venue
Required
- State or County licensee or certification requirement, responsible alcohol awareness training certification, or equivalent
- Ability to work late hours and a flexible schedule
- Cash handling experience
- Ability to lift or move up to 25 lbs using proper lifting techniques
- Skill in interpersonal communication and teamwork
- Physically able to pass a pour test and a mixology drill (timed)
- Ability to deal with intoxicated guests in a positive and safety‑minded manner
- Tolerance of all cultures, music, and art forms
- Responsible alcohol awareness training certification or equivalent
Preferred
- Four years of work experience in a high‑volume environment
- Experience recognizing valid ID cards
- Experience in a live music environment
Physical Demands / Working Environment
- Fast‑paced, often loud and stressful environment
- Position requires extended periods of prolonged standing and work on your feet
- Must be able to lift or move up to 25 lbs using proper lifting techniques
Equal Employment Opportunity: Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), gender identity and expression, sexual orientation, or any other basis protected by applicable federal, state, local law or regulation. Qualified applicants with criminal histories will be considered in accordance with applicable local and state ordinances. Live Nation will provide reasonable accommodations for qualified individuals with disabilities and religious accommodations on a case‑by‑case basis.