Restaurant & Bar Supervisor

Hei Hotels Inc.; Frisco (TX); Híbrido; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) matching

Employee discounts

Descripción de la vacante

Westin Dallas Stonebriar Golf Resort & Spa in Frisco, TX is seeking a Restaurant & Bar Supervisor to assist the Outlet Manager in planning and managing all food and beverage outlets. You will oversee servers and bussers, ensure service quality, and maintain compliance with liquor policies while helping meet financial goals.

The role requires strong communication, physical ability to lift and move heavy loads, and the ability to train and motivate staff.

Formación

• Ability to use point of sale systems.
• Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.
• Ability to push/pull carts weighing up to 150 pounds with or without reasonable accommodation.
• Effective verbal and written communication skills.

Responsabilidades

• Monitor servers and busperson adherence to all service standards.
• Supervise service of guests, watching signals from guests needing assistance.
• Assist manager to establish and monitor sidework duty completion.
• Maintain bank to HEI Hotels and Resorts standards.
• Read daily communications from the previous shift and prepare one for the next shift.
• Check floor plan for appropriate coverage and restaurant setup.
• Ensure restaurant cleanliness and proper setup of service stands and tables.
• Comply with liquor requirements for serving beverages.
• Communicate daily with restaurant manager regarding events and counts.
• Assist manager in menu classes and taste panels.
• Clearly communicate directions to staff, verbally and in writing.
• Adhere to attendance rules and be available regularly.
• Perform other duties as assigned.

Conocimientos

POS operation

Verbal communication

Written communication

Descripción del empleo

## Restaurant & Bar SupervisorApply: On-Site: Westin Dallas Stonebriar Resort & Spa - Frisco, TX: Full time: Posted Today: JR119512**About Us**The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests. Luxurious in experience, but not too uptight. We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco. The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq. ft. of indoor and outdoor event space. Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort’s vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.### **Essential Duties and Responsibilities:*** Monitor servers and busperson adherence to all service standards.* Supervise service of guests, being watchful of signals from guests in need of service.* Assist manager to establish and monitor sidework duty completion.* Maintain bank to HEI Hotels and Resorts standards.* Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.* Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.* Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.* Communicate daily with restaurant manager with regard to special events, house counts, etc.* Assist restaurant manager in conducting menu classes and taste panels.* Communicate both verbally and in writing to provide clear direction to staff.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills:*** Ability to use point of sale.* Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.* Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.