Restaurant Assistant Manager

Hoogland Restaurant Group; Omaha (NE); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) with company match 50%

Paid Time Off

Company Paid Life Insurance

Employee meal plan (Pizza/Sub)

Job summary

Marco’s Pizza in Omaha is seeking an Assistant Manager to lead and develop people, drive exceptional customer service, and manage store operations. You will help hire and train team members, monitor KPIs, and support marketing events to boost sales.

A strong leader with experience in a restaurant setting is preferred for scaling our busy, customer-focused environment. The role emphasizes maintaining quality and speed, controlling costs, and ensuring a safe, profitable operation with

Qualifications

• Leadership and people development
• Customer service excellence
• Managing HR-related scheduling and feedback
• Training teammates on processes and policies
• Proven ability to lead up to 20 team members

Responsibilities

• Demonstrate and reinforce Marco's leadership behaviors and values.
• Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
• Contribute in process to hire, retain and develop team members.
• Training team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation.
• Assist manager with aspects of human resources including scheduling, performance feedback and communication
• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Ensure appropriate inventory par levels and ordering system are in place.
• Provide great customer service so that each customer is happy and respond to complaints as needed.
• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Assist with marketing events and promotions to increase store sales.
• Accountable for weekly KPIs and plan to achieve goals
• Ensure the store and exterior of the property are maintained.
• Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
• Manage P&L line items to reduce waste and ensure profitability of the store.
• 1 year of restaurant experience and/or management experience, preferred
• Ability to lead up to 20 team members

Skills

People leadership

Customer service

Sales awareness

Inventory management

Job description

Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco’s Pizza is the premier pizza franchise in the United States and is seeking energetic, goal-oriented team members who are passionate about people and results! Join a management team that believes in our mission - serving one meal, one family, one neighborhood at a time. We strive to be better and faster than anyone else.
Hoogland Restaurant Group is the largest franchise owner of Marco’s Pizzas in the US with over 100 locations. We provide an environment where you will excel both professionally and personally and have opportunities to continue to grow with the company.
As the Assistant Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant.

What You Will Bring To The Role

People

• Demonstrate and reinforce Marco's leadership behaviors and values.
• Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
• Contribute in process to hire, retain and develop team members.
• Training team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation.
• Assist manager with aspects of human resources including scheduling, performance feedback and communication

Product

• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Ensure appropriate inventory par levels and ordering system are in place.
• Provide great customer service so that each customer is happy and respond to complaints as needed.

Management

• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Assist with marketing events and promotions to increase store sales.
• Accountable for weekly KPIs and plan to achieve goals
• Ensure the store and exterior of the property are maintained.
• Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
• Manage P&L line items to reduce waste and ensure profitability of the store.

Requirements

• 1 year of restaurant experience and/or management experience, preferred
• Ability to lead up to 20 team members

What We Will Offer To You

• Competitive compensation and benefits
• Opportunities to grow with the company and move up in management
• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Paid Time Off
• 401(k) with company match of 50%
• Eat for FREE with our employee meal plan - enjoy a delicious pizza or sub sandwich on the house!